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White Cap Management

  • Maine
  • 23 days ago

    Highlights

    Collaborates with the Account Manager to enter orders, create quotes as needed, and identify cross-sell opportunities while supporting project service, resolving issues, and customer satisfaction. • Builds strong customer relationships through outreach and follow up, applies product knowledge to support needs, and delivers exceptional service using the company's billing system.

    Numbers & Facts

    LocationMaine
    Websitewhitecap.jobs

    Description

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

    The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

    Job Summary

    Responsible for generating quotes, entering orders, and managing the shipment and delivery of products. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

    Major Tasks, Responsibilities and Key Accountabilities

    Builds strong customer relationships through outreach and follow up, applies product knowledge to support needs, and delivers exceptional service using the company's billing system

    Collaborates with the Account Manager to enter orders, create quotes as needed, and identify cross-sell opportunities while supporting project service, resolving issues, and customer satisfaction.

    Qualifies leads, identifies opportunities and tracks progress using the CRM system with urgency and discipline.

    Maintains strong work relationships with vendors.

    Independently processes orders and billing from project start to close with accuracy and transparency.

    Occasionally visits job sites to review customer orders, assess their needs, and ensure they have all necessary materials and support.

    Supports special projects and team initiatives as assigned, demonstrating teamwork and excellence.

    Nature and Scope

    • Refers complex, unusual problems to supervisor.

    • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

    • None.

    Work Environment

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    • Typically requires overnight travel less than 10% of the time.

    Education and Experience

    • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally, 2-5 years of experience in area of responsibility.

    Preferred Qualifications

    Must have a valid driver’s license.

    Proficient with Microsoft product suite including Word and Excel.

    Ability to estimate, price, and prepare scope proposals.

    If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

    For Maine job seekers:

    Pay Range


    $20.00-$28.00 Hourly

    Maine law requires the posting of the salary range for advertised jobs.  This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs

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