Inside Sales

Copper State Bolt & Nut Co. has been a trusted name since 1972, known for our unwavering commitment to excellence. As a family and women-owned business, we serve over 16,000 customers worldwide through 30+ facilities. Our dedication to quality fosters strong partnerships with customers and suppliers. While fasteners are our foundation, we also provide construction products, industrial supplies, safety items, and more. With over 50 years of experience, we continue to adapt, grow, and prioritize customer satisfaction.

Inside Sales Representative - Industrial & Manufacturing

$55,000-$60,000 salary | Monday-Friday, 7 AM-4 PM | Full Benefits | Product Training | Career Growth

Copper State Bolt & Nut Co. is looking for a motivated Inside Sales Representative to join our Phoenix team.

If you enjoy talking with customers, solving problems, learning how things work, and helping people find the right product, this could be a great opportunity to build a career in industrial sales.

You'll work with customers in manufacturing, construction, industrial, and OEM industries, helping them find products, prepare quotes, place orders, and solve day-to-day product and order challenges.

You do not need fastener or industry experience to be successful in this role. We will train you. We're looking for someone who is customer-focused, organized, curious, and willing to learn.

What You'll Do

• Work directly with customers by phone, email, and in person.
• Answer product questions and help customers identify the right products for their needs.
• Prepare quotes, enter orders, and follow up with customers.
• Build strong relationships with customers and become a trusted resource.
• Research product availability, pricing, and lead times.
• Work with Purchasing and suppliers to locate specialty or hard-to-find products.
• Follow up on quotes and customer opportunities.
• Coordinate with Outside Sales, Purchasing, Warehouse, and Branch teams to ensure customers receive excellent service.
• Identify additional products or solutions that may benefit customers.
• Resolve customer questions and order issues quickly and professionally.
• Maintain accurate customer and order information in our ERP system.
• Learn our products, applications, and industry through hands-on training and daily experience.

What We're Looking For

• Previous inside sales, customer service, sales support, manufacturing, distribution, construction, purchasing, estimating, or related experience is preferred.
• Strong customer service and communication skills.
• Comfortable talking with customers by phone and email.
• Strong attention to detail and follow-through.
• Ability to learn technical products and understand how they are used.
• Basic math and measurement skills.
• Ability to manage multiple customer requests and priorities.
• Comfortable using computers, email, and Microsoft Office.
• Experience with an ERP or order-entry system is a plus, but not required.
• Fastener or industrial product experience is a plus, but not required.

You May Be a Great Fit If...

• You like figuring out how things work.
• You enjoy helping customers solve problems.
• You're comfortable asking questions when you don't know the answer.
• You learn quickly and retain product information.
• You are organized and follow through on commitments.
• You want to build a career in sales rather than simply process orders.

We will teach you the products. We're looking for the right person to learn the business.

Why Copper State?

Since 1972, Copper State Bolt & Nut Co. has built long-term relationships with customers across the manufacturing, construction, industrial, and OEM markets.

You'll receive hands-on product training and work alongside experienced sales and operations professionals while developing valuable technical, sales, and customer relationship skills.

What We Offer

• Competitive pay based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life insurance

Shift: M-F, 7am - 4pm