Inside Sales Manager

InsideSalesManager

Ballantyne,NC(CharlotteArea)
HybridWorkSchedule
EligibleforVariableCompensationBonusPlan

LeadaHigh-PerformingSalesTeam.DriveGrowth.TransformAgencyEngagement.

At Utica National,we'reevolvinghowweconnectwithagencypartnersandgrowourbusiness.We'reseekinganexperiencedInsideSalesManagertoleadourcommercialinsuranceinsidesalesorganizationandhelpshapethefutureofourvirtualsalesstrategy.

This role blends leadership, sales execution, analytics, and strategic planning. You'll lead a team of inside sales professionals focused on driving premium growth, strengthening agency engagement, improving retention, and delivering profitable results. Workingcloselywithfieldsales,underwriting,marketing,andoperationsleaders,you'llplayacriticalroleinexpandingmarketopportunitiesandcreatingabest-in-classagencyexperience.

Ifyou'reasalesleaderwhothrivesoncoachingtalent,leveragingdata,anddrivingmeasurablebusinessoutcomes,we'dlovetohearfromyou.

WhatYou'llDo

DriveSalesPerformanceandGrowth

• Leadtheachievementofsalesgoalsrelatedtonewbusinessgrowth,writtenpremium,policyexpansion,retention,andprofitability.
• Developandexecutesalesstrategiesthatdriveconsistentproductionandagencyengagement.
• Establishclearperformanceexpectations,activitygoals,andsuccessmetricsfortheteam.
• Monitorpipelinehealth,forecasting,andbusinessresultstoensureexecutionagainstgrowthobjectives.
• Leverageperformancedataandanalyticstoidentifyopportunitiesanddrivecontinuousimprovement.

LeadandDevelopHigh-PerformingTalent

• Recruit,coach,anddevelopateamofinsidesalesprofessionals.
• Fosteraculturecenteredonaccountability,collaboration,performance,andcontinuousdevelopment.
• Provideongoingcoaching,feedback,andperformancemanagementtomaximizeindividualandteamsuccess.
• Supportcareerdevelopmentandskillenhancementacrosstheorganization.

StrengthenAgencyRelationships

• Developagencyengagementstrategiesthatdeepenrelationshipsandincreaseproductionopportunities.
• Overseeagencysegmentation,assignment,andterritorymanagementpracticestomaximizeeffectiveness.
• Partnerwithagenciestounderstandbusinessneedsandprovidevalue-addedsupport.
• Alignagencygrowthstrategieswithbusinessprioritiesandtargetedmarketopportunities.

LeverageData,Technology,andCRMExcellence

• UtilizeCRM,Talkdesk,andrelatedsalestechnologiestodriveperformanceandvisibility.
• Monitoractivity,pipelineprogression,campaigneffectiveness,andagencyresultsthroughanalyticsandreporting.
• Identifytrends,opportunities,andprocessimprovementsthroughdata-drivendecisionmaking.
• Driveadoptionoftools,workflows,andbestpracticesthatimproveefficiencyandsaleseffectiveness.
• Analyzecampaignperformanceandrecommendadjustmentstoimproveoutcomes.

PartnerAcrosstheBusiness

• Collaboratecloselywithfieldsalesleaders,underwritingteams,andmarketingpartners.
• Alignsaleseffortswithunderwritingappetite,businessstrategy,andgrowthobjectives.
• Supporttargetedmarketinginitiativesandintegratedagencycampaigns.
• Helpensureaconsistentandseamlessexperienceforagencypartners.

ChampionProcessImprovementandInnovation

• Identifyopportunitiestoimproveworkflows,increaseefficiency,andenhancetheagencyexperience.
• SupportthecontinuedevolutionofUticaNational'svirtualsalesmodel.
• Recommendandimplementinnovativetools,technologies,andbestpracticesthatimproveperformanceandscalability.
• Ensuresalesprocessesareconsistentlyexecutedandalignedwithcompanystandards.

DeliverMarketIntelligence

• Monitorindustrytrends,competitiveactivity,andmarketplacedevelopments.
• Shareinsightsthathelpshapesalesstrategy,agencyengagement,andmarketpositioning.
• Adaptprioritiesandsalesapproachestocapitalizeonemergingopportunities.

WhatMakesYouSuccessful

We'relookingforacommercialinsurancesalesleaderwhocombinesstrongpeopleleadershipwithbusinessacumenandapassionfordrivingresults.

Youmaybeagreatfitifyouhave:

• 4+ yearsofcommercialinsurancesalesleadershipexperience.
• Experienceleadinginsidesales,agencydevelopment,businessdevelopment,ordistributionteams.
• Strongunderstandingofcommercialinsuranceproducts,agencyoperations,anddistributionstrategies.
• Provensuccessusingsalesmetrics,analytics,andCRMtoolstodriveperformance.
• Experiencebuildingandcoachinghigh-performingteams.
• Strongcommunication,leadership,andrelationship-buildingskills.
• ABachelor'sdegreepreferredorequivalentcombinationofeducationandexperience.
• Theabilitytobalancestrategicthinkingwithday-to-dayexecution.

WhyUticaNational?

For more than 100 years, Utica National has built trusted relationships with agencies and customers by delivering expertise, service,andlong-termstability.AswecontinuetoinvestinourCharlotteoperationandmodernizeourdistributionstrategy,we'relookingforleaderswhowanttohelpshapethefuture.

Whenyoujoinourteam,you'llfind:

• Acollaborativeandsupportiveculture
• Agrowingandinnovativesalesorganization
• Opportunitiestoinfluencestrategyanddrivemeaningfulbusinessresults
• Professionaldevelopmentandleadershipgrowthopportunities
• Competitivecompensationandcomprehensivebenefits
• Performance-basedincentiveopportunities

Compensation

InsideSalesManager
$106,000-$145,000

ThispositioniseligibleforparticipationintheCompany'sVariableCompensationBonusPlan.

Finalcompensationisdeterminedbasedonexperience,geographiclocation,education,professionalcertifications,scopeofresponsibilities,andoverallqualifications.