Inside Sales Manager

JOB DESCRIPTION

Is seeking an Inside Sales Manager in Houston, TX, to lead its Advanced Manufacturing & Wear Products segment, the company's most technical, highest-complexity customer category, serving large OEMs and heavy-equipment manufacturers. Reporting to the Director of Sales & Marketing, this role owns quote execution and order entry for the segment and is responsible for building a well-coached, process-driven team rather than acting as the top individual performer. Success looks like a team wrapped in a strong process, using ERP, nesting, and machine software to make the quote-to-order workflow more efficient.

ESSENTIAL JOB FUNCTIONS

• Team Leadership & Coaching: Directly manage a team of 5 (Technical Sales Specialist, Senior Inside Sales, and Technical Sales Support), including remote team members. Run frequent 1:1s to keep the team calibrated, focused, and accountable, treating missteps as coaching moments. Expected time allocation (per client): ~60% directly managing team execution, ~15–20% engaged on strategic accounts and major project kickoffs, ~15–20% cross-functional collaboration with BD, Supply Chain, and Production Planning. 
• Strategic Account Engagement: Engage directly on strategic accounts and major project kickoffs, providing consultative technical input on capacity planning and turnkey solutions.
• Cross-Functional Collaboration: Partner closely with the Business Development team, Supply Chain, and Production Planning, who share production/machine capacity with this team.
• Process Ownership: Own the quote-to-order workflow, using ERP, nesting, and machine software to drive efficiency and a process-improvement mindset central to the role.
• Technical Drawing Interpretation: Read and interpret engineered technical drawings for industrial fabricated products to support quoting and solutioning conversations.
• Conflict Management: Navigate healthy, direct conflict and hold the team accountable without becoming avoidant or overly aggressive.

REQUIREMENTS

• Leadership Experience: Real, hands-on people-management experience that cannot be learned on the job.
• Technical Proficiency: Ability to read and interpret engineered technical drawings for industrial fabricated products (non-negotiable).
• Process Orientation: Strong process-oriented thinking applied to quoting/order-entry tools and systems (ERP, nesting, machine software).
• Emotional Intelligence: Able to coach, give direct feedback, and hold people accountable without becoming avoidant or overly aggressive; comfortable with “positive conflict.”
• Commercial Exposure: Ideally, commercial sales exposure alongside management experience.
• Key Soft Skills: Strong cross-functional communicator, collaborative, and able to prioritize what's best for the company/customer over personal territory.

NICE-TO-HAVE

• Machining background is a plus, though not a dealbreaker.

EDUCATION

• Degree: Open item to be confirmed with the client.
• Certifications: Open item to be confirmed with the client.

COMPENSATION PACKAGE

• Base Salary Range: $120,000 (client-confirmed working figure; formal written sign-off pending).
• Bonus / Commission: $5,000–$30,000 per quarter, based on the team's gross profit performance against defined tiers the payout percentage increases as the team reaches higher tiers. Formal bonus program documentation pending from client.
• Expected OTE: Roughly $140,000–$240,000/year depending on team performance across quarters (base + annualized bonus range); this is a calculated estimate from the bonus mechanics above, not a figure stated directly by the client.

WORKING CONDITIONS

• Work Model: Must be based in and work mostly onsite in Houston, TX. A hybrid schedule (currently 3 days in-office / 2 remote) is offered as a flexibility perk while a new office is being built, not a guaranteed policy; candidates should be fully comfortable going fully onsite if that changes.
• Best-Fit Areas: Northeast/southeast/central Houston close to the plant (Greensport, Deer Park, Pasadena, Galena Park, Channel View, South Houston), or a straight freeway commute from Baytown, Liberty, or Mont Belvieu.
• Travel: Open item to be confirmed with the client.

BENEFITS

• Major Medical, Dental, and Vision insurance plans
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options
• Employer-paid Long-Term Disability, Basic Life, and AD&D coverage
• Safe Harbor 401(k) plan with company matching
• Paid Time Off (PTO) and paid holiday schedule

INTERVIEW PROCESS

• Stage 1 (Pre-Screen): Talent Harbor Candidate Pre-Screen.
• Stage 2 (Introductory): Virtual interview with Byron and/or Lisa.
• Remaining stages: Open item to be confirmed with the client.

This position may require access to technical data, equipment, or information subject to the International Traffic in Arms Regulations (ITAR). Accordingly, candidates must be eligible to access ITAR-controlled information and materials under applicable U.S. export control laws and regulations.

Candidates may be required to provide information necessary for the Company to determine their eligibility to access ITAR-controlled information. Any employment restrictions or access limitations will be evaluated in accordance with applicable ITAR requirements and U.S. law.