Inside Sales Manager - Existing Accounts

Purpose of the Position: The Inside Sales Manager - Existing Accounts, will be responsible for the sale of McLeod Software products and Services within a defined territory of existing McLeod clients.  

Essential Duties and Responsibilities: 

• Consistently achieve or exceed monthly, quarterly and yearly sales quotas within a defined territory of existing customers, to include new products and add on modules
• Create a sales plan to exceed yearly sales quotas
• Maintain recurring revenue targets within the defined sales territory of existing customers
• Drive overall growth within the assigned sales territory of existing customers
• Generate sales that provide recurring revenue opportunities for McLeod Software with existing customers
• Proactively engage with inbound leads and follow up on marketing or business development generated leads within their defined territory of existing accounts
• Cultivate additional opportunities within the account through client relationships
• Maintain an organized and up-to-date sales pipeline using the company’s CRM system
• Maintain an up-to-date company profile in the McLeod CRM system
• Prepare and deliver regular sales performance reports to the Sales Manager
• Responsible for building and maintaining strong business relationships with existing customers to encourage repeat business and upselling opportunities
• Ensure Client satisfaction by acting as the customer’s central point of contact, understanding business objectives and being the customer liaison within McLeod
• Travel to all assigned accounts as defined in the yearly sales plan
• Meet User Conference Attendance Targets
• Maintain exceptionally high levels of customer retention within your assigned territory
• Stay up to date with the latest product features, services and industry trends to provide informed recommendations to customers
• Encourage customers to upgrade to the latest version of products and adopt new modules
• Work closely with the Marketing, Customer Service, Implementation, Legal, Accounting and other Sales Representatives to ensure client satisfaction and a seamless sales process

Competencies: 

• Ability to learn internal software and systems
• Strong oral and written communication skills
• Strong documentation skills
• Ability to interact with internal and external stakeholders confidently
• Ability to communicate technical and sales information coherently
• Ability to manage competing priorities and projects effectively
• Ability to maintain a customer-focused and self-motivated attitude
• Strong contract and pricing negotiation skills

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: 

• Minimum of six years of experience in software sales required; or a Bachelor’s degree with a minimum of two years of experience in software sales, required. Years of experience can be substituted on a year-for-year basis if there is prior experience with a McLeod Certified Integration Partner, or McLeod customer.
• Working knowledge and experience with the trucking and transportation industry, preferred.
• Advanced knowledge of Microsoft Office Suite, required. 
• Experience with Sales CRM systems and Enterprise Software Systems, required. 
• Experience with Sales presentation tools and/or systems, required. 

Why McLeod?

At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 650 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong: with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.