Inside Sales

The inside sales role is designed to really be the day to day account manager for a set amount of clients after being fully trained. The outside sales team prospects and brings in clients, the inside sales role is designed to take the orders, service the orders, and provide support on their orders

Responsibilities

• communicate with customer to assess needs (lots of it by email, only some phone and almost none in person)
• evaluating and reporting inventory information to customers
• communication with outside representatives to coordinate customer service and miscellaneous support
• creation of sales orders and work orders

Skills/Qualifications

• attention to detail and accuracy
• organized
• courteous customer service
• fluent in Excel
• very comfortable with Outlook and professional email etiquette
• some experience using a CRM would be helpful
• able to handle stress and large workloads
• steel industry experience is a definite plus, but not required
• ability to learn quickly
• dependable -- more reliable than spontaneous