About Allied Supply Company
Allied Supply Company is a family-owned distributor serving the HVACR and air filtration industries for more than 90 years. We are committed to providing exceptional customer service, supporting our employees'' growth, and building long-term relationships with customers and vendor partners.
Position Summary
Allied Supply Company is seeking a motivated and customer-focused Counter Sales Specialist to join our Dayton team. This role supports customers by processing orders, providing product recommendations, and ensuring a positive customer experience. The ideal candidate enjoys working with people, solving problems, and learning technical products in a fast-paced distribution environment.
Key Responsibilities
- Assist customers in person, by phone, and through email
- Process sales orders, quotes, returns, and inquiries accurately
- Recommend products based on customer needs and applications
- Support customers with product information and order status updates
- Follow up on quotes and open orders
- Coordinate with vendors, warehouse personnel, and other departments to ensure timely fulfillment
- Support inventory activities, including receiving, stocking, and order pulling as needed
- Maintain a clean, organized, and professional sales counter area
- Resolve customer concerns in a timely and professional manner
Qualifications
- Previous experience in customer service, sales, retail, wholesale distribution, or a related field preferred
- Experience working with contractors, maintenance professionals, or trade customers is a plus
- Strong communication and interpersonal skills
- Mechanical aptitude and willingness to learn technical products
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Basic computer skills and ability to learn business software systems