Highlights

The role involves working closely with the Territory Sales Manager to expand the territory and maintain existing relationships, as well as collaborating with other Account Managers and Territory Sales Managers within the company. Follows established procedures for placing customer orders, servicing customers, adhering to pricing guidelines, and recommends changes when warranted to achieve overall company goals.

Description

Position Summary

The Inside Account Manager Stair Part Specialist at Novo will focus on building and maintaining long-term relationships with a specific set of customers. They will ensure customer needs are met by coordinating with various departments, addressing complaints, and finding solutions to issues. The role involves working closely with the Territory Sales Manager to expand the territory and maintain existing relationships, as well as collaborating with other Account Managers and Territory Sales Managers within the company. The Inside Account Manager will also be working directly with Manufacturing for custom quotes and lead times.

Schedule: Monday-Friday 8am-5pm

Pay: $41k-$54k/year depending on experience

Essential Responsibilities

Provides quotes, confirmations, responds promptly and professionally to customer requests.
Offers in-depth product knowledge and recommendations to customers.
Processes orders and coordinates with suppliers to ensure timely delivery.
Works with the Territory Sales Manager on setting up new customer accounts.
Investigates and resolve customers order issues and concerns.
Enters order information in a timely and accurate fashion.
Develops and maintains expertise in an assigned specialty area to support departmental efforts.
Coordinates warehouse and shipping exceptions with various departments.
Collaborates with Territory Sales Manager in proper processing of credits/returns, ensuring the paperwork is complete and that the credit/return is accurate.
Communicates with Purchasing Department regarding large sales and/or out-of-stock concerns.
Provides input and recommendations for catalogues and price lists.
Drives customer satisfaction to increase sales volume and profit margins.
Follows established procedures for placing customer orders, servicing customers, adhering to pricing guidelines, and recommends changes when warranted to achieve overall company goals.
Develops department personnel, including new, current, and outside sales, while embodying teamwork, professionalism, conduct, and dedication to Novo Building Products' goals.
Supports the team with large and or complex orders.
Calls new, potential, existing customers for sales opportunities, introducing new products and promotions.
Performs other duties as assigned.

About Company

SRS Distribution Inc. has the strongest national network of independent roofing distributors with the most talented team of people working together to deliver the industry's best products and services. We have hundreds of locations in 44 states and continue to grow year-over-year. Our website has the latest list of branches.

In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly-motivated and engaged employees operating in an entrepreneurial culture. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. SRS is a private company sponsored by Leonard Green & Partners and Berkshire Partners LLC, while being led by a management team of industry veterans. Find out more at www.srsdistribution.com.

SRS believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas that we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Typical Opportunities:

Branch Operations

Branch Management
CDL Driver
Inside Sales (Sales Administration)
Warehouse Personnel
Roof Top Loader/Striker

Branch Outside Sales

Territory Management

Corporate

Administration
Accounting and Finance
Fleet
FP&A
Financial Services
Human Resources
Information Technology
Legal
Marketing
Pricing
Procurement
Safety

University Programs

Management Trainee
MBA Leadership Development Program
Summer Internship

Benefits:

Health

Choice of medical plans (includes a wellness plan and telemedicine)
Vision Plan
Choice of dental plans
Basic Life Insurance paid by SRS
Employee Assistance Program (EAP)
Additional Life Insurance for employee and members of family available
Short-Term Insurance available
Long-Term Insurance available

Financial

401(k) Retirement plan with an opportunity for company match
Compensation plans that include a competitive wage and bonus opportunities
Paid weekly for all salaried and hourly employees
Flexible Spending Account
Dependent Care FSA
Pre-Paid Legal
Identity Theft
Discounts on our products
Vendor discounts

Paid Days Off

Paid vacation
Paid birthday
Paid holidays
Paid day of giving
Personal time off after 1st year
Jury duty
Bereavement pay

Can’t put a price tag on these benefits

Training and development, because we believe in hiring from within.

Fun events at corporate and branches.

New!

Sales Account Manager CFS

Massillon, OH3 days ago

Remote

$140,000 Per Year

Location	Bowerston, OH
Industry	Other/Not Classified
Salary	$41,000–$54,000 Per Year
Company Size	100 to 499 employees
Website	http://srsdistribution.com

Inside Account Manager - Bowerston, OH

Novo Building Products