Innkeeper (Front Desk)

AATMOS

  • Gatlinburg, TN
  • 7 days ago
  • Full-time

Highlights

As an Innkeeper, you are the heart of that experience -- the welcoming face guests encounter at check-in, the knowledgeable local guide who helps them make the most of their stay, and the dedicated team member who keeps every room and common space spotless and guest-ready. Historic Rocky Waters Motor Inn The Michelin recognized Rocky Waters Motor Inn is a one-of-a-kind property where genuine, personal hospitality sets us apart.

Numbers & Facts

LocationGatlinburg, TN
Job TypeFull-time

Description

Historic Rocky Waters Motor Inn The Michelin recognized Rocky Waters Motor Inn is a one-of-a-kind property where genuine, personal hospitality sets us apart. As an Innkeeper, you are the heart of that experience -- the welcoming face guests encounter at check-in, the knowledgeable local guide who helps them make the most of their stay, and the dedicated team member who keeps every room and common space spotless and guest-ready. At Rocky Waters, our Innkeepers do it all -- from welcoming guests at the front desk to turning over guest rooms to the standard our guests expect. This is a hands-on, guest-facing role for someone who takes real pride in the details. This is not a management position. What You'll Do Guest Experience Deliver a warm, seamless check-in and check-out experience for every guest Serve as a knowledgeable resource for local activities, dining, and events Address guest needs and concerns promptly, professionally, and with genuine care Maintain a welcoming, hospitable presence throughout the property at all times Property Care & Standards Manage and replenish linens, supplies, and amenities as needed Assist guests with luggage and other physical needs throughout their stay

Similar Jobs