HM is particualr about candidate expecations:
no employment gaps, USA talent, tool profiency detail (jira and jira align required), CSM cert provided, bachelors required
- location? Chandler, Plano, Charlotte, Jersey City
- hard skills? large enterprise in banking required - Scaled Agile / PI Planning (SAFe ART Environment) / Jira Align & Jira Advanced Roadmaps / Agile Delivery Metrics & Backlog Management (with AI/Copilot)
- interview process? 1 and done
Job description:
- This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.
- ¿As a Contractor Scrum Master supporting Technology Infrastructure Priorities, you will enable one Agile team within a Scaled Agile (ART) environment to deliver technology outcomes across Database, Middleware, and Messaging platforms. You will be accountable for facilitating the Scrum operating rhythm, strengthening delivery predictability, managing dependencies and impediments, and ensuring alignment with Enterprise Change Management and other policy requirements.
- This role is PI Planning-critical: you will drive PI readiness (backlog quality, dependency clarity, objective readiness) and ensure post-PI execution stays aligned to PI objectives, risks, and commitments.
- 10+ years of delivery experience on Agile teams in complex enterprise environments.
- Bachelor's degree in a technical field or equivalent work experience.
- 10+ years of delivery experience on Agile teams in complex enterprise environments.
- Demonstrated mastery in Scrum facilitation and coaching (not just running meetings): can explain purpose, outcomes, and anti-patterns for each event.
- Scaled Agile experience in an ART model: PI Planning preparation, dependency/risk management, and execution follow-through.
- Strong facilitation across multiple organizational levels; skilled in alignment, decisioning, and conflict navigation.
- Ability to influence, remove obstacles, and motivate people without direct authority (servant leadership).
- Executive-ready communication: crisp written updates, risk framing, and escalation judgment.
- Backlog requirements rigor: story splitting, acceptance criteria quality (Specification by Example / Gherkin), and healthy Definition of Ready/Done.
- Metrics-driven improvement: uses flow/predictability/quality signals to diagnose system issues and drive measurable change.
- Hands-on Jira expertise, including strong JQL proficiency to create actionable filters for WIP aging, blocked work, spillover, defects, and readiness signals.
- Hands-on proficiency with Jira Software Plans (Advanced Roadmaps): validating roadmap views, resolving plan warnings, and communicating plan assumptions, capacity, dependencies, and sequencing.
- Practical experience leveraging Copilot Chat (AI) to accelerate deliverable formulation and decomposition into epics/stories using established prompts, with appropriate human review and governance.
- Comfort operating in governance/change-control environments and ensuring compliance with Enterprise Change Management and related policy requirements.
- Strong partnership with Product Owner/Product Manager and Engineering leadership to keep focus on outcomes, not outputs.¿
- Advanced coaching techniques (e.g., Liberating Structures) and evidence of driving sustained retro action completion.
- Strong working knowledge of Jira and Jira Align (planning hygiene, reporting, dependency visibility, execution signals).
- Experience supporting production readiness and operational handoffs with Operations/SRE (release readiness, runbooks, support model).
- Demonstrated use of Copilot Chat (AI) prompt patterns for story mapping and backlog refinement (e.g., Jeff Patton-style story maps, story splitting heuristics).
- Experience creating and maintaining Jira Software Plans (Advanced Roadmaps) views for PI planning readiness and stakeholder communication, including routine warning triage/resolution.
- Due to business need this role requires a specific start date and will require resources that can meet the outlined start date.
Job Responsibilities
- This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.