Infrastructure Program Manager (Patch Management)

Compensation: 70 USD – 85 USD / Hour

***We are unable to work with 3rd-party or corp-to-corp candidates for this position***

Overview
The Patch Plan Program Manager is responsible for planning, coordinating, and driving enterprise patch management activities across technology teams. This role ensures operating systems, applications, and infrastructure components are patched in a timely, risk-based manner to reduce security exposure while maintaining system stability and business continuity through coordination with teams responsible for performing the work.

This role serves as the central point of coordination between infrastructure, application owners, cybersecurity, OT/SCADA stakeholders, change management, and business teams. Responsibilities include coordinating and tracking patch schedules and maintenance calendars, testing and deployment activities, remediation progress, patch-related risks and exceptions, and reporting compliance metrics to leadership.

Key Responsibilities

• Lead large, complex strategic projects or programs, assuming accountability for delivering results
• Manage project/program team, including other project managers, external resources Develop project plans, budgets, scope, timelines, outcomes, and deliverables using PMO tools and templates
• Identify, manage, and resolve inter-project/program dependencies, working with other PMs and stakeholders
• Conduct analyses to estimate and track project costs and budgets
• Create and maintain project/program operating model, including working with key stakeholders and steering committees
• Define resource requirements and negotiate availability with resource managers
• Manage vendor relationships to align vendor schedules, costs, and deliverables with the overall project plan
• Establish, maintain, and update project risk log
• Resolve project issues and escalate as appropriate
• Manage project change control and follow existing policies
• Ensure project-related documentation is accurate and complete

Skills and Qualifications

• Thorough knowledge of project and program management theories, models, and techniques
• Demonstrated success applying project management concepts and techniques across large, mission-critical projects/programs
• Strong communication and presentation skills across all levels of the organization
• Demonstrated analytical skills, including problem solving and critical thinking, with attention to detail
• Ability to facilitate meetings and manage difficult conversations with tact and diplomacy
• Ability to gain and maintain credibility at all levels of the organization
• Understanding of business process improvement and change management desired
• Master’s degree in business, technology or related field preferred
• PMI or equivalent certification preferred
• 7 years of progressive project management leadership experience