Infrastructure Program Manager - Nashville, TN (Onsite)

This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. Coordinate multi-vendor field deployments and remediation across global sites, including procurement mechanics (RFQ, CAR, PO), supply-chain and lead-time constraints, and site-readiness dependencies.

Title: Infrastructure Program Manager
Location: Nashville, TN (Onsite)
Duration: 6 months
Pay Range: $ 60-65/hr (DOE)

Job Description:
As a Technical Infrastructure Program Manager, you will manage projects requiring building, deploying, and interacting with physical IT infrastructure. You will lead infrastructure deployment initiatives, problem-solve build issues with technical delivery teams, and support Lifecycle programs. This role requires collaboration with various stakeholders to create efficiencies, manage scope, control IT budgets, and meet milestone deliverables with minimal schedule impact.   

Program Strategy & Execution
Own the full lifecycle of complex, multi-site, multi-million-dollar infrastructure programs — define mission, scope, success criteria, and multi-year roadmap.
Drive program strategy in ambiguous environments; build the decision framework, stakeholder map, and execution plan where no playbook exists.
Balance short-term execution against long-term direction, managing scope, risk, and cost trade-offs.

Deployment & Field Coordination
Coordinate multi-vendor field deployments and remediation across global sites, including procurement mechanics (RFQ, CAR, PO), supply-chain and lead-time constraints, and site-readiness dependencies.
Manage third-party (3P) contractor labor models, escort/access requirements, and vendor performance where field IT or internal capacity is constrained.

Reporting & Business Reviews
Own OP1/OP2 narratives, CARs, 6-pagers, MBRs, and QBRs for owned programs.
Present program status, risks, and selections to leaders up to three tiers above the role.
Establish and maintain program health dashboards.

Risk Management & Compliance
Identify and mitigate execution, safety, compliance, and financial risk; partner with deployment planning (DPM) on escalations and deviation approvals.
Maintain a risk register and drive path-to-green plans for at-risk programs.

Cross-Functional Influence & Leadership
Act as the primary interface between engineering, operations, vendors, finance, security, and senior leadership.
Build consensus across competing priorities and drive alignment without authority.

Process Improvement
Streamline or eliminate excess process; create predictable, repeatable paths and drive concurrent-delivery improvements.

Top 3 Skills:

• Managed complex, multi-million-dollar infrastructure or technology programs in an operations environment.
• Demonstrated ability to write clearly for executives (narratives, not slides).
• Cross-functional influence without authority — proven work across engineering, operations, vendors, and finance.

Nice to have skills:

• Experience owning multi-year strategic roadmaps, not just execution of defined scope.
• Power/electrical and cooling infrastructure knowledge (UPS, PDU, ATS, HVAC).
• Data center, fulfillment center, or logistics infrastructure experience.
• Experience with 3P vendor/contractor program management and field deployment models.
• Mentoring or developing other program managers.

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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.