Infrastructure Operations Engineer

PID: 26-14-09P-061-WSU

Summary

E-INFOSOL LLC is seeking a motivated and results-driven Infrastructure Operations Engineer to be a full-time employee in Washington, DC to join our innovative and customer solutions focused team.

Position Overview

E-INFOSOL is seeking highly skilled Infrastructure Operations Engineer that is responsible for maintaining, supporting, and improving enterprise collaboration, reporting, and authentication platforms across the organization. This role ensures stability, security, and performance of critical systems including SharePoint, Power BI Report Server, SQL clusters, and various on premises and cloud-based infrastructure services. The ideal candidate possesses strong technical troubleshooting skills, a solid understanding of hybrid environments, and the ability to support security/ATO compliance efforts.

• SharePoint Administration

• Manage, configure, and maintain on premises, Azure and cloud-based SharePoint environments.

• Perform troubleshooting, monitoring, and performance optimization.

• Support governance and service requests.

• Administer SharePoint Online (SPO), including security, access controls, and feature management.

• Power BI Report Server Administration

• Administer and maintain on-prem/Azure Power BI Report Server.

• Configure data sources, manage report deployment, and support users with report accessibility issues.

• Monitor server performance and ensure report refresh reliability.

• Monitor and support SQL server for Power BI RS

• Active Directory Federation Services (ADFS)

• Support ADFS environments, including troubleshooting authentication/claims issues.

• Maintain configurations supporting secure access to enterprise applications.

• SQL & Failover Cluster Support

• Possess baseline SQL administration knowledge.

• Support SQL cluster monitoring, failover testing, and basic troubleshooting.

• Collaborate with database teams on maintenance, patches, and stability improvements.

• Server Administration

• Perform Windows Server maintenance, including patching, updates, and configuration management.

• Support security and ATO remediation tasks aligned with organizational compliance requirements.

• Monitor system health, logs, and alerts to ensure reliable server operations.

• Azure Administration (or Familiarity with Azure Backend)

• Manage or support Azure services related to identity, storage, SharePoint Online, and hybrid integrations.

• Assist with monitoring, configuration, and troubleshooting of cloud-connected components.

• Participate in initiatives that improve cloud governance, automation, and infrastructure efficiency.

• General Infrastructure Operations

• Respond to escalated operational tickets and resolve issues promptly.

• Contribute to documentation, runbooks, and standard operating procedures.

• Participate in system upgrades, migrations, and infrastructure enhancement projects.

• Collaborate with cross-functional teams across security, networking, development, and data platforms.

Required Qualifications

• Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed to meet contract requirements.
• Bachelor's or Master's Degree in Computer Science or a related field of study.
• 5 years of experience administering SharePoint (on-prem, Azure, and SPO).
• 3 years of experience with patching, security hardening, and compliance-driven remediation.
• Familiarity with Power BI Report Server, SQL, ADFS, and Windows Server environments.
• Knowledge of Azure services and hybrid cloud concepts.
• Strong troubleshooting skills and ability to manage multiple priorities.

About E-INFOSOL

E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers' mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.

Through strategic partnerships with top industry players such as Amazon Web Services (AWS), Broadcom, Microsoft and Cisco, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.

Career Growth

"Putting People First, Achieving our Mission Together". E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees' career growth.

Benefits

• Medical - company subsidized premiums for employees, including family and dependent options.
• Dental and Vision
• Retirement Savings (401k) up to 4% match
• Health Savings Account (HSA), FSA and DCFSA
• Company-paid Short/Long-term disability (w/ additional supplemental options)
• Company-paid Life and AD&D (w/ additional supplemental options)
• Generous Paid Time Off and ALL 11 Federal Holidays
• Legal and Identity Protection Services
• Bonuses for certifications and reimbursement

Employee Perks:

• UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance

Company Awards

• SBA 8(a) Certified
• SDVOSB
• GSA Contract Holder
• Inc. 5000

Equal Employment Opportunity Policy

E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Website: E-INFOSOL.com