Infrastructure Engineering Engineer 1

KYYBA, Inc

Dearborn, MI

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JOB DETAILS

SKILLS

Alliance/Partner Management, Analysis Skills, Application Programming Interface (API), Automation, BGP Routing Protocol, Business Services, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Cisco Network Hardware, Cisco Network Software, Cisco Network Systems, Cloud Computing, Communication Skills, CompTIA Security+, Configuration Management, DNA, Hardware Upgrades, Hubs, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Incident Response, Information Technology & Information Systems, Leadership, Legal, Lisp Programming Language, Manufacturing, Metrics, Multitasking, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routers, Network Routing, Network Support, Network Switching, On Call, Open Shortest Path First Protocol (OSPF), Operational Support, People Management, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Scripting (Scripting Languages), Support Documentation, Systems Administration/Management, Team Building, Technical Delivery, Technical Recruiting, VLAN (Virtual Local Area Network), Vendor/Supplier Management, Voice Applications, Wide Area Network (WAN), Wireless Communications, Writing Skills

LOCATION

Dearborn, MI

POSTED

9 days ago

Job Title: Infrastructure Engineering Engineer 1

About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Job Description

Job Title: Infrastructure Engineer (CNA Network Operations Team) Team Function: The Network Operations (NetOps) team operates, maintains, and troubleshoots ***’s global network infrastructure, connecting datacenters, network hubs, manufacturing plants, offices, hosting services, and cloud environments.

Skills Required:
Cisco Networks

Skills Preferred:
Network Operations & Support: - Provide Level 3 incident, change, and configuration management to restore services and maintain network performance. - Offer on-call and escalation-level support for manufacturing networks, datacenters, communication hubs, and global sites. - Partner with engineering, planning, client, manufacturing IT, and site IT teams on upgrades and integrations. Technical Implementations: - Install, configure, upgrade, and troubleshoot Cisco hardware/software (including routers, switches, ROMMON, DNA Center, and Wireless Controllers/Client). - Manage routing protocols (BGP, OSPF, ISIS, OMP, LISP) and Layer 2/3 configurations (VLANs, Ether-Channel, trunking). - Support advanced network technologies, including Software-Defined Networking (ACI, SD-Access, SD-WAN) and others. Automation & Diagnostics: - Automate manual tasks using scripting. - Assist engineers with API development and tools integration to maintain infrastructure. - Perform deep-dive diagnostics using packet captures and system logs. Service Management: - Document all activities in the ticketing system, manage vendor partners, and communicate progress directly with customers. - Track and maintain Network Operations Center (NOC) metrics and KPIs. - Lead and support creation of support documentation and knowledge articles. - Support and upskill L1 and L2 team members.

Experience Required:
•Experience: 5+ years of experience in change and incident management, specifically within a NOC environment. •Technical Depth: Deep functional understanding of infrastructure architecture (network, storage, hosting) and Cisco-related routing, switching, and voice/data systems. •Leadership & Delivery: Proven track record in global IT delivery, project management, and team building/staff management. •Soft Skills: Excellent analytical problem-solving skills, strong multitasking abilities, and exceptional written and oral communication skills (comfortable presenting to all levels of management).

Experience Preferred:
•Experience developing and managing APIs. •Bachelor's degree in IT or related field •Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) •CompTIA Security+ (or equivalent) •ITIL (or equivalent)

Education Required:
Bachelor's Degree

Additional Information:
4 days per week on-site. This role supports a 24/7 operational environment, so candidates should expect occasional early mornings and late evenings. Weekend work will be required on a rotational basis. Participation in an on-call rotation is required. Candidates must be flexible to work split shifts as business needs demand. Strong commitment to supporting critical infrastructure and incident response activities outside of standard business hours is expected.

Location: (Dearborn,MI)

Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, ag e, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665

Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client

SELECT AWARDS

An INC 5000 company for 10 years
Corp! Michigan Economic Bright Spots
Crain’s Detroit Business Top Staffing Service Companies in Detroit
TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
Best of MichBusiness winner in HR Wizards & Partnerships
Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
101 Best & Brightest Companies to Work for in Michigan

About the Company

KYYBA, Inc

Kyyba group of companies are privately held and specialize in staff augmentation, application software and project solutions. In operation for more than 15 years, we have earned an enviable track record and reputation within all the industries we serve. Our unique processes and maturity enables us to understand the needs of the business organizations and provide business solutions that match the real and compelling needs of our customers.

Headquartered in Michigan, Kyyba has multiple office locations and we serve local, regional and national client base consisting of Fortune 500 and middle market companies. Kyyba extends the above solutions and services to a broad spectrum of industry verticals ranging from automotive, insurance, technology, financial, transportation, government and so on.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1998

WEBSITE

http://www.kyyba.com/

Infrastructure Engineering Engineer 1

KYYBA, Inc

Dearborn, MI

About the Company

KYYBA, Inc

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