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Infrastructure Engineer Prin

American Electric Power

Gahanna, OH

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JOB DETAILS
SALARY
$96,110–$124,941 Per Year
SKILLS
Access Control, Analysis Skills, Best Practices, Budgeting, Business Analysis, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Management, Cisco Network Systems, Cloud Storage, Communication Skills, Computer Networks, Computer Science, Computer Security, Continuous Improvement, Cost Estimates, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Design Evaluation, Energy & Utilities, F5 Network Software, Firewall Administration, Firewalls, Hardware Configuration Management, Hardware Installation, IBM Maximo Asset Management, IBM Product Family, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Incident Response, Information/Data Security (InfoSec), Internet Security, Inventory Management, Linux Operating System, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Maintain Compliance, Mentoring, Network Administration/Management, Network Design, Network Monitoring, Network Operations Center, Network Protocols, Network Routers, Network Routing, Network Security, Network Switching, Operational Audit, Order Processing, Performance Analysis, Policy Implementation, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Project Planning, Project/Program Management, Reporting Dashboards, Reporting Skills, Risk Management, Routing Protocols, Security Analysis, Security Attacks, Security Policy, ServiceNow, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Technical Writing, Technical/Engineering Design, Testing, Training/Teaching, Unix Operating Systems, Wide Area Network (WAN), Wireless Communications, Writing Skills
LOCATION
Gahanna, OH
POSTED
30+ days ago
Job Posting End Date


03-03-2026

Please note the job posting will close on the day before the posting end date.


Job Summary


At AEP, we’re more than just an energy company!


We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!


Job Description


Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes and leads infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance, and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.


What You'll Do:


+ Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure: Perform infrastructure project assignments.

+ Plan, research, evaluate and design infrastructure solutions.

+ Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities.

+ Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.

+ Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.

+ Prepare technical documentation including procedures, manuals, and reports.

+ Review and adhere to budgeting and approval processes while assisting with annual and project planning.

+ May provide training and mentoring, as well as work direction, to others on the team.


Nice to Have:


+ Five years in direct support of Network Operations in a large enterprise environment, preferably within the utility or energy sector. ServiceNow or similar ITIL experience is a plus.

+ An advanced understanding of network communications technologies and n demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects. 

+ Proficiency in networking protocols (TCP/IP, DNS, DHCP)

+ Strong knowledge and experience with IPAM-DDI solutions

+ Strong knowledge and experience supporting F5 DNS, GTM and Local traffic Manager (LTM)

+ Knowledge of network security practices

+ Familiarity with hardware (routers, switches, firewalls)

+ Experience with network monitoring tools

+ Knowledge in routing and switching protocol, WAN technologies including MPLS, Point to Point, MAN and Wireless; LAN technologies including LAN design standards and best practices, Data Center network Design and Wireless solutions; and security standards with firewall, design and best practices

+ Experience in Unix/Linux

+ Excellent communication skills, both written and oral, with the ability to clearly communicate complex findings and present them to ensure audience appeal at various levels of the organization and with clients


Preferred Additional Experience:


Maximo Experience


+ Proficient in IBM Maximo: Extensive experience using IBM Maximo for asset management and maintenance tracking, streamlining workflows, and enhancing operational efficiency.

+ Implementation and Customization: Involved in the implementation and customization of Maximo to meet organizational needs, including configuring modules for inventory management, work order processing, and preventive maintenance scheduling.

+ Reporting and Analytics: Skilled in generating detailed reports and dashboards within Maximo to provide insights into asset performance, maintenance costs, and compliance tracking, facilitating data-driven decision-making.

+ User Training and Support: Provided training and support to team members on Maximo functionalities, ensuring effective utilization of the platform and adherence to best practices.


Firewall Experience


+ Hands-on Firewall Configuration: Solid experience in configuring, managing, and troubleshooting firewalls (including Cisco and Ubiquiti) to ensure robust network security and compliance with organizational policies.

+ Security Policy Implementation: Developed and implemented security policies, access controls, and rule sets to protect sensitive data and prevent unauthorized access to network resources.

+ Monitoring and Incident Response: Actively monitored firewall logs and alerts to identify potential security threats, leading incident response efforts to mitigate risks and resolve issues swiftly.

+ Collaboration with Security Teams: Worked closely with cybersecurity teams to analyze security incidents and recommend improvements to firewall configurations and overall network security posture.


Licenses/Certifications: Cisco CCNA/CCNP


What We're Looking For:


Education: Bachelor's degree in computer science, engineering, or related technical field is required.


Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.


What you’ll get:


$96,110 - $124,941


Compensation Data


Compensation Grade:


SP20-008


Compensation Range:


$98,993.00 - $128,688.00


The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.


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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

About the Company

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American Electric Power