Infrastructure Engineer – MuleSoft/CRM Support

We are looking for a general Infrastructure Engineer to provide infrastructure support for a MuleSoft and CRM integration program. The engineer will manage network connectivity, file movement, security configurations, environments, monitoring, and infrastructure-related troubleshooting.

• Provide infrastructure support for MuleSoft integrations and CRM-connected applications.
• Configure and troubleshoot network connectivity, firewalls, ports, DNS, routing, VPNs, proxies, load balancers and certificates.
• Support secure file-transfer processes and connectivity between internal and external systems.
• Coordinate environment readiness across development, testing, staging and production.
• Manage service accounts, access controls, keys, certificates, secrets and infrastructure configurations.
• Troubleshoot infrastructure, network, connectivity and performance issues affecting MuleSoft interfaces and CRM processes.
• Support deployment, release, change-management and production-readiness activities.
• Build infrastructure monitoring, dashboards, health checks and actionable alerts.
• Participate in bridge calls, incident investigation, root-cause analysis and corrective actions.
• Maintain infrastructure diagrams, configuration documents, operational procedures and support runbooks.
• Work closely with MuleSoft, CRM, cloud, network, security, database and application teams.