Infrastructure & Cloud Manager

Role Overview

The Infrastructure & Cloud Manager at oneD is responsible for owning and operating the end-to-end technology infrastructure that powers oneD's multi-platform streaming ecosystem. This role ensures the platform is highly available, secure, scalable, and cost-efficient, supporting millions of users across web, mobile, and smart TV devices.

The role covers multi-cloud platforms (AWS, GCP, Azure, BytePlus), media platforms (Brightcove and related OTT services), and the full scope of system, network, security, DevOps, and platform operations. This position plays a critical role in enabling innovation across AVOD, SVOD, Live, and VOD, while maintaining enterprise-grade reliability and operational excellence.

Key Responsibilities

• Design, own, and evolve multi-cloud architecture across AWS, GCP, and Azure, aligned with product scale, traffic growth, and business objectives.

• Manage and optimize OTT and media platforms such as Brightcove, including integration with CDN, DRM, analytics, and monetization workflows.

• Define cloud standards, reference architectures, and environment strategies (production, staging, development).

• Own infrastructure across compute, storage, databases, and system operations.

• Design and manage network architecture including VPC/VNet, subnets, routing, load balancers, firewalls, VPNs, and inter-cloud connectivity.

• Ensure infrastructure readiness for high-throughput streaming, API traffic, and data pipelines.

• Lead capacity planning and scaling strategies for peak traffic and major content launches.

• Ensure high availability and performance for streaming platforms, backend systems, and data services.

• Drive FinOps and cloud cost optimization initiatives including usage monitoring, rightsizing, reserved capacity, and cost governance.

• Work with CDN partners to optimize latency, playback stability, storage, and bandwidth usage.

• Oversee CI/CD pipelines, deployment automation, rollback strategies, and release governance.

• Champion Infrastructure-as-Code and automation best practices (e.g., Terraform, CloudFormation).

• Establish operational standards for incident response, on-call rotation, escalation, and post-incident reviews.

• Apply SRE-style practices including SLIs, SLOs, and error budgets.

• Lead infrastructure security across cloud, system, and network layers.

• Implement IAM, access controls, encryption, secrets management, and secure network design.

• Ensure compliance readiness for PDPA, GDPR, DRM, and enterprise security audits.

• Own disaster recovery, backup strategies, and business continuity planning.

• Own observability across platforms: monitoring, logging, tracing, and alerting.

• Ensure infrastructure readiness for event tracking, analytics pipelines, experimentation, and personalization.

• Support reliable data flows to BI, CDP, CRM, ad-tech, and monetization platforms.

• Partner with Engineering, Product, Data, Content Operations, and Security teams.

• Translate business and product requirements into scalable infrastructure roadmaps.

• Provide clear guidance on technical trade-offs, risks, timelines, and cost implications.

• Support platform readiness for product launches and major content events.

• Lead and mentor Cloud, DevOps, System, and Network Engineering teams.

• Plan and track infrastructure initiatives using Agile and IT service management practices.

• Reduce technical debt, operational risk, and single points of failure.

• Foster a culture of automation, reliability, security, and continuous improvement.

Qualifications

Must-Have

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.

• 7-10+ years of experience in cloud infrastructure, platform engineering, or IT infrastructure roles.

• Strong hands-on experience with AWS, GCP, and/or Azure in production environments.

• Experience with OTT / media platforms such as Brightcove or similar streaming technologies.

• Solid expertise in system architecture, networking, security, and cloud operations.

• Proven experience operating high-traffic, consumer-facing platforms with strict uptime requirements.

Nice-to-Have

• Experience in OTT, AVOD/SVOD, Live/VOD streaming platforms.

• Familiarity with CDN, DRM, video delivery pipelines, and media workflows.

• Exposure to FinOps, SRE, and enterprise observability tools (e.g., Datadog, Prometheus, Grafana).

• Experience supporting multi-device ecosystems (web, mobile, smart TV).

• Background in ad-tech, subscription platforms, or large-scale analytics infrastructure.

Why This Role Matters at oneD

The Infrastructure & Cloud Manager is the backbone of oneD's digital platform, ensuring the reliability, security, scalability, and cost discipline required to support rapid growth, high-profile content launches, and evolving monetization models-while enabling teams to innovate with confidence.