Primary Job Title: Infrastructure Analyst / Infrastructure Support
Alternate / Related Job Titles:
• Infrastructure Support Analyst
• IT Infrastructure Analyst
• Cloud Infrastructure Support Analyst
• Systems Support Analyst
Location & Onsite Flexibility: Toronto, ON — Hybrid
Contract Details
Position Type: Contract
Contract Duration: 5 Months
Start: As Soon As Possible
Pay Rate: C$35.00 – C$50.00/hr
Job Description
The Infrastructure Analyst / Infrastructure Support role provides hands-on operational support across Microsoft and Azure-based infrastructure environments. This position supports a fast-paced, modern technology organization with a strong focus on cloud services, identity management, and end-user device support.
The analyst will provide day-to-day infrastructure and endpoint support, including Azure Active Directory, identity and access management, and Microsoft 365 services. Responsibilities include troubleshooting infrastructure and device issues, managing laptop and device lifecycles, supporting patching and monitoring activities, and maintaining clear technical documentation.
This role works closely with internal IT teams and vendors to ensure stable, secure, and reliable technology operations while delivering a professional and responsive end-user support experience.
Required Skills & Experience
Required Skills:
• 3–5+ years of experience in infrastructure or IT support roles
• Strong hands-on experience with Microsoft technologies (Active Directory, Azure AD, Microsoft 365)
• Experience supporting Windows laptops/desktops and enterprise software
• Familiarity with Azure infrastructure and cloud-based identity services
• Working knowledge of networking fundamentals (DNS, DHCP, VPN)
• Experience using ticketing systems and support workflows
• Strong communication skills and professional end-user support capabilities
Preferred Skills:
• Experience with Intune, SCCM, or endpoint management tools
• PowerShell or scripting experience for basic automation
• Microsoft or Azure certifications (e.g., AZ-104)
• Experience supporting hybrid cloud environments
Top 3 Skills:
• Laptop & Software Maintenance
• Azure Infrastructure Experience
• Communication & Culture Fit
Work Environment
• Hybrid work model
• Collaborative, fast-paced technology environment
About the Company
A Top 10 bank in Canada and North America, delivering comprehensive financial solutions across retail, commercial, wealth management, and wholesale banking. The organization is committed to innovation, stability, and helping clients thrive in an evolving global market.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. As an economically disadvantaged organization, GTT values diverse and inclusive workplaces. Our clients include leading financial services, technology, life sciences, biotech, utility, and retail organizations across the U.S. and Canada.
We look forward to helping you land your next great career opportunity!
Job Number: 26-01245