| Location | Houston, TX |
Information Technology Technician II
Salary
Depends on Qualifications
Location
Houston, TX
Job Type
Regular Full-time
Job Number
17394
Department
District Courts
Opening Date
10/16/2026
Closing Date
10/30/2026 11:59 PM Central
Position Description
About the Administrative Office of the District Courts:
The Administrative Office of the District Courts serves as the centralized service organization responsible for the administrative, operational, financial, and technology infrastructure supporting the Harris County District Courts. The District Courts include seventy-two elected District Court Judges and approximately fifteen appointed or associate judges serving across the Civil, Criminal, Family, and Juvenile divisions.
The office supports a large and complex judicial environment consisting of more than eighty active courtrooms across multiple courthouse facilities. Each court operates with courtroom personnel including court coordinators, court reporters, and, in many instances, law clerks. The Administrative Office provides the operational framework necessary for these courts to function efficiently and reliably.
Court operations rely on a substantial technology infrastructure that supports more than seven hundred computer workstations, more than two hundred network printers, and integrated courtroom technology systems. Courtrooms are equipped with audio and video presentation systems, video conferencing capability, and livestreaming technology used to support in-person, hybrid, and remote court proceedings.
Position Overview:
Within this environment, the Information Technology Technician provides technical support for courtroom technology, end-user systems, and related infrastructure supporting daily court operations. The position is responsible for troubleshooting, maintaining, and supporting a wide range of hardware and software systems used by judges, court staff, and administrative personnel. The role requires the ability to respond to technical issues in real time, including during active court proceedings, and to ensure courtroom technology systems remain operational and reliable.
Duties and Responsibilities:
End User Technical Support:
Provide help desk support to judges, court staff, and administrative personnel through onsite, remote, and telephone support.
Troubleshoot hardware, software, and user-related technical issues.
Courtroom Technology Support:
Support and maintain courtroom audio and video systems, including presentation equipment, video conferencing systems, and livestreaming technology.
Respond to issues during court proceedings and ensure systems remain operational.
Hardware and Software Installation and Maintenance:
Install, configure, and maintain computers, printers, scanners, and other technology equipment.
Perform updates, repairs, and replacements as needed.
Troubleshooting and Issue Resolution:
Diagnose technical problems across multiple systems and coordinate solutions.
Work with internal IT staff and vendors when escalation is required.
User Support and Training:
Provide basic training and guidance to users on software applications and technology systems used within the courts.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
Requirements
Education and Experience:
OR
Knowledge, Skills, and Abilities:
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
General Information
Position Type and Typical Hours of Work:
Salary:
Benefits:
Harris County offers a competitive benefits program, including a comprehensive group health and related benefits plan as well as a defined benefit retirement plan.
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
Paid Time Off (PTO)
Retirement Savings Benefit
The following benefits are available to Harris County employees in full-time and select part-time positions:
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
01
Which of the following best describes your highest level of education completed as it relates to this position? (Qualifying information must be documented in the Education section of your application.)
02
If you selected a college degree in response to the previous question, which of the following best describes your major?
03
Which of the following best describes your years of experience in technical support, IT support, or a related role? (To be considered, qualifying experience must be documented in your applications employment history)
04
Do you have experience supporting audio/video systems or courtroom technology?
Required Question
Employer Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx