Information Technology Specialist

District Of Columbia

  • Washington, DC
  • 6 days ago

    Highlights

    The purpose of this position is to support, plan, implement, and administer computer systems for allowing DFS employees to perform their daily work duties; and provides support of the Local Area Network/Wide Area Network (LAN/WAN) Technical Services. Collective Bargaining Unit: This position is covered under a collective bargaining agreement, National Association of Government Employees (NAGE) Local R3-05, and subject to pay an agency service fee (union dues) through direct payroll deduction.

    Numbers & Facts

    LocationWashington, DC

    Description

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    Job Description

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    Job Title

    Information Technology Specialist

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    Job ID

    33885

    Location

    401 E Street, SW

    Full/Part Time

    Full-Time

    Regular/Temporary

    Regular

    Date Opened

    11/02/2026

    Date Closed

    11/12/2026

    Minimum Rate

    $62,158.00

    Maximum Rate

    $80,032.00

    Target Openings

    1

    Available Openings

    1

    Area of Consideration

    Open to Public

    Agency

    Dept of Forensic Sciences

    Grade

    09

    Bargaining Unit

    1_2

    Type of Appointment

    Career Service - Reg Appt

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    General Job Information

    Job Summary

    This position is located in the District of Columbia (District), Department of Forensic Sciences (DFS), Forensic Technology Unit (FTU). The purpose of this position is to support, plan, implement, and administer computer systems for allowing DFS employees to perform their daily work duties; and provides support of the Local Area Network/Wide Area Network (LAN/WAN) Technical Services.

    Duties and Responsibilities

    Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; internal and external data systems, and printer operational software and hardware. This Also includes printer and related software, that are responsible for proper printer operations.

    Responds to queries either in person or over the phone or via electronic help desk system. Writes training manuals in accordance with policies and procedures related to the use of Information Technology (IT) equipment and software to include Office products and remote connectivity software. Maintains daily performance logs and reports of computer systems. Repairs the hardware and software for iPhone and Android devices.

    Qualifications and Education

    Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below:

    1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

    2. Customer Service - Works with clients and customers.

    3. Oral Communication - Expresses information to individuals or groups effectively.

    4. Problem Solving - Identifies problems; determines accuracy and relevance of information.

    AND

    Specialized Experience: Experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression.

    Licensures and Certifications

    None.

    Work Environment

    The work is performed in a normal office setting. The work area is adequately lighted, heated, and ventilated.

    Other Significant Facts

    Tour of Duty: 8:30am - 5:00pm, Monday-Friday

    Pay Plan, Series and Grade: CS-2210-09

    Promotion Potential: No known promotion potential

    Type of Appointment: Career Service (CS) - Regular Appointment

    Collective Bargaining Unit: This position is covered under a collective bargaining agreement, National Association of Government Employees (NAGE) Local R3-05, and subject to pay an agency service fee (union dues) through direct payroll deduction.

    Position Suitability: In accordance with Chapter 4 of the D.C. personnel regulations, Suitability, this position has been deemed security-sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, and drug screenings, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure.

    Position Designation: This position has been designated as Emergency and acceptance of this offer confirms you agree to adhere to the policies in sections 1271 and 1274 of DPM Chapter 12, regarding essential/emergency employees. As an essential employee, you will be required to either report to work, stay at work, or telework (if directed to do so) during a declared emergency or during a period of non-emergency where your duties have been deemed as critical District government functions/operations. You may be required to perform other duties outside of your position description during a period of a declared emergency (such as manual labor, shelter services, etc.).

    Residency Preference: Applicants claiming "Residency Preference" will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

    EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.

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