Information Technology Operations Manager

Information Technology Operations Manager

Salary

$74,838.40 - $85,000.00 Annually

Location

Winchester, VA

Job Type

Full-time Classified

Department

Police Department

Division

Police Department

Opening Date

09/28/2026

Closing Date

10/28/2026 5:00 PM Eastern

FLSA

Exempt

• Description
• Benefits
• Questions

Description

Duties and Responsibilities:

• Provides direct technical assistance to sworn and civilian Police Department personnel
• Provides technical support, coordination, maintenance, troubleshooting, and/or administration, as assigned, for specialized Police Department technology
• Assists with implementation, testing, deployment, and support of new Police Department technology
• Supports technology installed in Police Department vehicles, including computers, cameras, scanners, printers, communications equipment, and associated peripherals
• Works collaboratively with City IT to ensure Police Department technology complies with City cybersecurity, network, infrastructure, and enterprise technology standards

Education and/or Experience:

• Equivalent to a Bachelor's Degree in Computer Technology, Information Technology, etc.
• Seven (7) years of IT support; 2 years supervision preferred

Experience should include:

• Desktop support, Microsoft Windows/365;
• Installation/troubleshooting, user accounts, mobile devices, network support,
• Technical customer support.

Preferred experience in:

• IT support in law enforcement, public safety, 24-hour environments.
• CAD, RMS, mobile data computers, body cameras, digital evidence, public safety systems.
• Microsoft Active Directory, Microsoft 365, mobile management, VPN, multi-factor auth.
• Vendor management, technology projects, industry certifications.

Certificates, Licenses, Registrations: Valid driver's license required.

The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

This position is eligible for benefits. To view out benefit packet click here.

01

Do you have a valid drivers license?

• Yes
• No

02

Do you have a Bachelor's Degree in Computer Technology, Information Technology, Computer Science, Management Information Systems, Cybersecurity, or a related field?

• Yes
• No

03

How many years of experience in information technology support do you have?

04

Which areas of information technology support do you have professional experience in? (Select all that apply.)

• Desktop and laptop support
• Microsoft Windows
• Microsoft 365
• Hardware/software installation and troubleshooting
• User account administration
• Mobile device support
• Network troubleshooting
• Technical customer support
• None of the above

Required Question

Employer City of Winchester

Address 15 N. Cameron Street

Winchester, Virginia, 22601

Phone 540-667-2304

Website https://www.winchesterva.gov