The Opportunity
As an Information Technology (IT) Specialist Intern, you will work alongside our IT team to provide technical support to MAPEI employees and assist with day-to-day technology operations. You will gain hands-on experience troubleshooting hardware, software, network access, and user-account issues while learning how an enterprise IT function supports the organization. This experience may lead to future opportunities in technical support, systems administration, infrastructure, cybersecurity, or other IT roles.
- Respond to technical support requests and assist with resolving user issues.
- Troubleshoot computers, software, printers, mobile devices, and connectivity.
- Assist with computer setup, software installation, and new-user onboarding.
- Support user accounts, passwords, permissions, and access requests.
- Document service requests, troubleshooting steps, and resolutions.
- Help maintain IT equipment inventory and support equipment deployments.
- Collaborate with other IT teams to resolve or escalate technical issues.
The Program Details
- Full-time schedule (40 hours per week)
- Internship duration: May-August 2027 (12 weeks)
- Practical, hands-on learning with MAPEI's IT team
- Host location: Deerfield Beach, FL
What's in it for you?
- Hourly Pay rate up to $23.00 commensurate on role and location
- Housing stipends consideration, available in certain situations
- Exposure to enterprise technology, systems, infrastructure, and cybersecurity
- Mentorship from experienced information technology professionals
- Permanent full-time job opportunities after graduation
What you bring
- Actively pursuing a bachelor's/graduate degree in Information Technology, Computer Science, or a related technical field (juniors/seniors preferred).
- Strong communication skills, initiative, curiosity
- An innovative mindset and strong motivation to learn and succeed
- Willingness to travel
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
MAPEIP3