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Information Technology 2027 Summer Intern

Loop

  • Chicago, New York
  • 15 days ago

    Highlights

    Loop Capital's Information Technology department seeks a summer intern to assist with the IT help desk and provide technical support in hardware and software installation and maintenance, use excellent customer service to troubleshoot and resolve desk support phone calls and use technical acumen to provide support for smart phone devices and PC applications, among other duties. The IT department is responsible for ensuring the operational compliance of IT systems and networks, the installation of hardware, networks and circuitry, and maintaining the functionality of electronic data belonging to Loop Capital and its affiliates.

    Numbers & Facts

    LocationChicago, New York
    IndustryComputer Software
    Company Size100 to 499 employees
    Year Founded2007
    Websitehttp://www.autoloop.net/

    Description

    Information Technology Intern - Information Technology Division
    Location: Chicago, IL and New York, NYC
    FLSA Status: Non-Exempt
    Equal Employment Opportunity Employer
    Salary Range: $22.00 - $30.00 per hour
    Loop Capital is a full-service investment bank, brokerage and advisory firm that provides creative capital solutions for corporate, governmental and institutional entities across the globe.  Our reputation for integrity and service - coupled with our track record of success - has allowed us to serve an expanding number of clients from coast to coast. We continue to grow because clients continue to ask us to do more for them, and our uncompromising commitment to excellence means that clients get superior, focused service across our entire platform.
     
    Position Summary:
     
    The Information Technology Division at Loop Capital provides the infrastructure and maintenance of network and operating systems across our offices.  The IT department is responsible for ensuring the operational compliance of IT systems and networks, the installation of hardware, networks and circuitry, and maintaining the functionality of electronic data belonging to Loop Capital and its affiliates.
     
    Loop Capital's Information Technology department seeks a summer intern to assist with the IT help desk and provide technical support in hardware and software installation and maintenance, use excellent customer service to troubleshoot and resolve desk support phone calls and use technical acumen to provide support for smart phone devices and PC applications, among other duties.
     
    Essential Duties and Responsibilities:
    • Hardware and software support
    • Support the IT help desk by responding to and documenting service requests or phone inquiries, gathering information, diagnosing issues, and escalating when appropriate.
    • Assist with the setup, configuration, deployment, and support of smartphones and mobile devices, including iPhone, Android, and Windows-based platforms
    • Help prepare and deploy workstations, laptops, monitors, peripherals, and other technology equipment
    • Assist with inventory management, asset tracking, and organization of IT equipment and technology resources
    • Collaborate with team members to ensure technology services meet the needs of the firm's business units across functions
    • Occasionally lift and move boxes, monitors, and other equipment as needed
     
    Qualifications:
    • Enrollment as a rising college Junior or Senior in Summer of 2027 with a record of high academic achievement
    • Some courses or formal experience in computer network, programs or systems
    • Strong work ethic and organizational skills
    • Ability to follow direction and effectively report findings and results; attention to detail in documentation
    • Basic Knowledge in Networking (LAN & WAN)
    • Basic Knowledge in Information Security Essentials 
    • Experience with Windows 7, Windows 2008 Server, Office 2010, Exchange 2007/2010, Office 365, and other Cloud Applications preferred
    • Programming, automation, database knowledge, and knowledge of hardware components of PC and printers preferred
    • Basic knowledge of landlines, smartphones, video, and fax operations are a plus
    • CompTIA A+, Network+ or Security + Certification or Courses are a Plus (or Similar)

    About Company

    The AutoLoop History

    Building on the past, working for the future

    From its very conception, AutoLoop was designed to enhance the connection between dealerships and their customers. Using innovative technologies, we set out to build a marketing/communication platform that could maximize retention rates and ultimately boost dealer profits.

    It took years of development, practical applications and extensive field testing, but our unique concept of fully integrated programming has won us fans and accolades, and we have stood by our commitment to deliver a single-source advanced marketing platform.

    Today, we serve over 2000 dealers, plus large groups and manufacturers with our staff of nearly 200 professionals focused on providing them great service. We analyze millions of data files every day, seeking newer and better ways to target customers and influence their automotive decisions. We’ve adopted an industry-changing axiom of “Retention through Engagement”—and our dealers are benefitting.

    At AutoLoop, we will always be “under construction.” We’re committed to learning from experience, constantly exploring new ways to enhance customer engagement and retention. Our future success will parallel the success of our dealers as we seek a great return on investment for all.

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