Information Systems Specialist (IT Support)

WHAT YOU WILL DO

• Monitors system performance and operations.
• Documents procedures necessary to complete information systems tasks.
• Solves basic MDM (Mobile Device Management) issues.
• Help setup district technology (MacBook and iPad are primary devices) for staff and students.
• Answers end users' requests for help and responds appropriately.
• Assists with monitoring and maintaining helpdesk tickets for the district.
• Solves common hardware and software problems or refers to next level of support as needed.
• Installs and configures software and network interface devices.
• Attends regular update training on the applications in use and brings effective concepts and tools back for use within the district.
• Understands, supports, and communicates district technology standards, policies, and procedures.
• Assists in on-site training for software applications.
• Contacts system vendors for maintenance as necessary.
• Performs additional duties and responsibilities as assigned.

WHAT YOU WILL RECEIVE

• $25.00 per hour.
• Paid time off, including 15 paid time off days, 15 vacation days, and 9 holidays (prorated from start date through June 30, 2027).
• Comprehensive benefits package (with no probationary period), including health insurance or cash-in-lieu, dental, vision, life insurance, disability insurance, accident insurance, Wisconsin Retirement System pension plan, and post-employment HRA retirement benefit.
• Free Greenheck Turner Community Center fitness membership for employee and spouse.

HOW TO APPLY

• Apply on WECAN at https://wecan.waspa.org
• Screening will begin after three days, and candidates are encouraged to apply as soon as possible.