Highlights

This position will also perform professional level information systems duties in support of strategic City computer operating systems across multiple platforms and technologies; installs, and maintains computer systems hardware and software; provides technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques; performs systems analysis duties in the design, development, implementation and maintenance of information systems and supporting computer hardware and software applications; develops optimum software configurations to achieve operating system functional goals; prepares and updates user manuals and system documentation; troubleshoots and rectifies computer system problems; evaluates new software/hardware and recommends changes; participates in the evaluation and testing of system upgrades; installs or upgrades in-house or vendor system software applications; troubleshoots hardware and software related problems; monitors overall systems performance to ensure achievement of system upgrade objectives; performs system maintenance activities on various files; monitors system disk for space; maintains and monitors system security; resets user passwords; grants or revokes system access; identifies unauthorized access and potential security risks; responds to requests from users regarding system operations; provides support to local and wide area networks; creates and modifies user accounts; maintains electronic access; enables local and wide area network connections; maintains file servers; monitors network performance; troubleshoots network problems; coordinates maintenance and repairs with information systems or vendor staff; performs database administration duties; maintains the integrity of the database including availability, security, design and backup and recovery; performs highly technical duties in support of the City's telecommunications services including voice, data and cellular systems; coordinates activities with internal and external resources; confers with client to determine service needs and technical details of hardware and software required; as assigned, serves as project lead over all aspects of assigned information systems or telecommunication system projects; evaluates and assesses client needs; identifies and allocates resources including staff, equipment and materials; sets project priorities, goals and objectives; coordinates user training, education and problem-solving sessions; develops training materials counsels users on programs and services; conducts training programs; develops documentation for user problem solving including system and user manuals; prepares a variety of accurate technical reports on operations and activities; contacts vendors for quotes on computer hardware and software; attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information systems. In addition to these specialized responsibilities, the selected candidate will perform the full range of Information Systems Analyst II duties, including user support, systems administration, hardware and software troubleshooting and configuration, documentation, project coordination, vendor management, and support of City network and telecommunications systems.

Description

Information Systems Analyst II

Salary

$78,624.00 - $105,372.00 Annually

Location

Oceanside, CA, CA

Job Type

Full Time

Job Number

2627-20

Department

Information Technologies

Opening Date

09/14/2026

Closing Date

10/5/2026 11:59 PM Pacific

Description
Benefits
Questions

Introduction

The City is seeking an Information Systems Analyst II with experience supporting enterprise video surveillance, IP-based camera systems, Network Video Recorders (NVRs), and audiovisual technology. This position will work with contracted vendors that install and repair the City's camera and video surveillance systems. The Analyst will provide ongoing system support, monitor system health, perform initial troubleshooting, identify potential causes of equipment, network, or configuration issues, and coordinate vendor service when necessary. If this interests you, please apply.

Under direction of the Information Technologies Division Manager, the successful candidate will work with contracted vendors that install and repair the City's camera and video surveillance systems. The IS Analyst will also provide ongoing system support, monitor system health, perform initial troubleshooting, identify potential causes of equipment, network, or configuration issues, and coordinate vendor service when necessary; and perform related duties as assigned.

The ideal candidate will have experience with:

Supporting and troubleshooting Network Video Recorder (NVR) systems
Supporting and troubleshooting IP-based camera systems
Creating, configuring, and troubleshooting video streams
Troubleshooting network connectivity, including verifying IP addresses, network availability, switch-port connectivity, cabling, Power over Ethernet, and device communication
Supporting point-to-point wireless network connections or similar wireless bridge technologies
Verifying camera power, connectivity, image quality, recording status, storage availability, licensing, firmware status, and system health
Documenting troubleshooting results and providing vendors with accurate technical information
Coordinating camera installation, repair, replacement, and maintenance activities with vendors and internal IT staff
Determining whether an issue is related to the camera, recorder, network connection, wireless bridge, power source, configuration, or supporting infrastructure
Escalating unresolved issues to the appropriate vendor or internal IT team

The position will also support audiovisual systems used in the City Council Chambers and other City meeting facilities. Relevant experience may include:

Supporting live public meetings and presentations
Troubleshooting microphones, speakers, displays, projectors, video switchers, control systems, and conferencing equipment
Supporting video conferencing, streaming, recording, and hybrid meeting environments
Diagnosing audio, video, cabling, signal-routing, and connectivity issues
Coordinating advanced repairs and system changes with audiovisual vendors
Providing occasional evening support for City Council meetings and other scheduled events

In addition to these specialized responsibilities, the selected candidate will perform the full range of Information Systems Analyst II duties, including user support, systems administration, hardware and software troubleshooting and configuration, documentation, project coordination, vendor management, and support of City network and telecommunications systems.

The City of Oceanside, CA (population 178,000) is a thriving beachfront community centrally located in the heart of the beautiful Southern California coastline. Located just 35 miles north of San Diego and 83 miles south of Los Angeles, Oceanside offers a unique combination of outstanding location, affordable housing, excellent schools, and multiple community resources. The City enjoys proximity to all major Southern California destinations, while maintaining its coastal beauty and unique character.

Examples of Duties

Employees within this journey-level classification receive occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from level I, or when filled from the outside, have prior experience. This class is distinguished from the Information Systems Analyst III in that the latter designs, develops, implements and maintains large or complex computer or voice and data communication systems and databases. Advancement to the III level is at the discretion of higher level supervisory or management staff and is based on demonstrated proficiency in performing assigned functions and business needs for expertise at this level.

Minimum Qualifications

In addition to the qualifications for an Information Systems Analyst I:

Knowledge of:

Principles and practices of computer science and information systems.
Methods and techniques of system analysis, design, development and programming.
Principles and procedures of quality assurance and security related to computer information systems or telecommunications systems.
Methods and techniques of statistical analysis, research and report design.
Principles and concepts of network technology.
Principles and practices of software troubleshooting.
Methods and techniques of telecommunication software installation.
Principles and practices of telecommunications hardware and software systems.
A variety of computer and network operating systems.
Methods and techniques used in the installation, troubleshooting, problem resolution and maintenance of information systems hardware and software.

Ability to:

Recommend, implement and install computer or telecommunications system hardware and software.
Detect, isolate, and resolve information systems problems.
Analyze and assess the technological needs of City departments.
Train users in new hardware and software.
Develop, install, troubleshoot, and upgrade City information systems.
Evaluate, test, implement and support new operating systems.
Independently perform a variety of responsible systems analysis duties.
Monitor, maintain and administer a variety of network operating systems.

Experience and Training

Any combination of education, training, and experience that provides the knowledge, skills, and abilities required is qualifying. A typical way to obtain the requisite knowledge, skills and abilities are as follows:

Experience: Two (2) years of increasingly responsible information systems analysis, programming or administration experience.

Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science or a closely related field.

License/Certificate: Possession of, or ability to obtain and maintain, an appropriate, valid California driver's license with a satisfactory driving record.

Working Conditions and Selection Process

Environmental Conditions: Office environment; long periods of exposure to computer screens.

Physical Conditions: Essential functions may require maintaining physical condition necessary for sitting and standing for prolonged periods of time; speaking and hearing to exchange information; visual acuity to read and interpret information.

Selection Process: All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification from the selection process. The process may include any combination of a written exam, oral interview, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a minimum of six months.

Note: Prospective employees will undergo, and must successfully pass, a full police background reference check (including fingerprinting), polygraph and a medical examination. Drug screening may be required.

RESUMES ARE NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED.

CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION.

THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

ANTICIPATED RECRUITMENT TIMETABLE*

Recruitment Closes: Monday, October 5, 2026 @ 11:59 P.M.

Training and Experience Screening: By Friday, October 16, 2026

Department Selection Interview: Week of October 26, 2026

Please note, all dates and/or timeframes are subject to change.

THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER

CITY OF OCEANSIDE

Unrepresented Supervisory, Technical & Confidential

Benefit Summary

The following is a highlight of benefits

Retirement

Public Employees Retirement System (CalPERS)

Employees hired after January 1, 2013 are subject to the State laws of the California Public Employees Pension Reform Act of 2013 (PEPRA) in regard to retirement benefits. Each individuals benefits may differ. Consult with Employee Benefits for further details.
Third Level 1959 Survivor Credit
Survivor Continuation option

Additional Retirement Credit Purchase Options

Buy additional Service Retirement Credit prior to membership
Service Credit for unused Sick Leave
Buy additional Military Service Credit

Health Insurance

Medical:

Kaiser HMO
Blue Shield HMO
Blue Shield PPO

Dental:

Delta Preferred Option (DPO)
Delta Care USA (DHMO)

Vision:

Vision Service Plan (VSP)

Pre-Tax Benefits

Health benefits are offered on a pre-tax basis and employees cannot add or delete coverage or benefits unless a qualifying event has occurred.

Employee Assistance Program (EAP)

The Anthem EAP is paid for by the City.

Available to all members of your household
6 free confidential counseling visits per incident
Self-service support online or by phone

Disability and Life Insurances

The STD/LTD/LIFE and AD&D Financial Financial premiums are paid for by City.

Short-Term Disability (STD) Insurance:

First 90 days - benefits paid at 55% of weekly salary to a maximum weekly benefit of $700 for non-work related disability only
Seven day waiting period unless hospitalized
All sick leave must be exhausted before STD is used

Long-Term Disability Insurance:

After 90 days - benefits paid at 66.7% of monthly salary to a maximum monthly benefit of $6,000 for any disability

Life and AD&D Insurance:

1 times annual base salary; minimum of $30,000 and maximum of $200,000 of Basic Life & AD&D

Voluntary Benefits

Benefits are employee paid.

Supplemental Life Insurance through Lincoln:

Premiums are determined by age
Purchased up to a maximum $500,000 for employees
Spousal coverage up to the employee amount
Dependent coverage up to $10,000

Flexible Spending Accounts through BCC:

Utilizes a debit card as a form of payment
Health Care Spending Account - maximum annual deferral is $3,400
Dependent Care Spending Account - maximum annual deferral is $7,500

Deferred Compensation - 457 through Empower:

457 - Maximum annual pre/post-taxed amount is $24,500 for 2026; over age 50 may contribute an additional $8,000

Metlife Legal

Telephone and office consultations are available for an unlimited number for personal legal matters with an attorney of your choice.

GotZoom Student Loan Relief

Provides a no-obligation benefit analysis for federal student loans to identify, maximize and enroll employees into Federal Loan Repayment and Forgiveness Programs.

ScholarShare 529

An easy to manage plan that helps make the most of your or a designated beneficiary's college savings with tax benefits.

Leave Benefits

Vacation:

All accruals are based on 80 hours in a paid status

1 - 5 years: 3.58 hours

6 - 10 years: 5.12 hours

11 - 15 years: 6.65 hours

16 + years: 8.19 hours

Maximum accrual:

360 hours for those hired before 7/1/95
300 hours for those hired 7/1/95 or after

Holidays:

New Years Day
Martin Luther King Jr Day
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Friday after Thanksgiving Day
Christmas Day
48 hours Floating Holidays per fiscal year
Supervisory exempt employees receive 50 hours of Executive leave per fiscal year

Sick Leave:

12 days per year

Max accrual: Unlimited

Annual Sick Leave Pay Off:

Each calendar year an employee may elect to receive a 50% payment in lieu of sick leave provided such employee has used 32 hours or less of sick leave during the calendar year.

Sick Leave Pay Off at Separation:

Sick leave paid out depends on years of service and whether an employee retires or terminates

Bereavement Leave:

Three days for death of employees immediate family member
Two additional days may be charged to sick leave upon approval

Tuition Reimbursement

Up to $2,000 per fiscal year.

Bilingual and Notary Pay

Bilingual: $1.73 per hour for eligible employees
Notary: $.58 per hour for eligible employees

Safety Shoes

The City will provide reimbursement up to $150 towards the purchase price of safety shoes to employees who are required to wear such shoes on the job.

Term of Compensation Plan

Approved July 1, 2024

This is a summary of available benefits. It is not intended to provide full details of all programs. The appropriate Memorandum of Understanding, Compensation Plan and/or Benefit Plan Documents will govern any discrepancies and provide program specifics.

What is your highest level of formal education?

High School, GED or equivalent
Some College Coursework
AA Degree
Bachelors Degree
Masters Degree
PhD

How many years of responsible information systems analysis or applications development experience do you have?

1-2 years
3-4 years
5 or more years of experience
None. I do not have any work experience in this area

Describe your experience supporting audiovisual systems, video conferencing systems, or public meeting technology.

Describe your experience supporting IP-based cameras, Network Video Recorders (NVRs), or other video surveillance systems.

Describe your experience troubleshooting network-connected technology, including connectivity, cabling, power, or configuration issues.

Describe your experience working with vendors or contractors to troubleshoot, repair, or maintain technology systems.

Are you willing to work overtime (e.g. City Council Meetings), varying shifts, weekends, holidays and be available to respond to after hours, emergency calls?

CERTIFICATE OF APPLICANT: I certify that all statements and information provided in this application and any attachments are true, and I understand that any false or misleading statements or omissions of material facts may forfeit right to employment considerations by the City of Oceanside.

Required Question

Employer City of Oceanside

Address 300 North Coast Highway, City Hall South

Oceanside, California, 92054

Phone 760-435-3511

Website http://www.ci.oceanside.ca.us