Information Services Specialist I

Posting Details

Posting Details

Posting Number S07311P Position Title Information Services Specialist I Functional Title Department Office of Enrollment Operations Salary Range Up to $38,000, commensurate with experience Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 10/20/2026 Posting Close Date Open Until Filled Yes Desired Start Date 11/16/2026 Job Summary

Are you interesting in helping students achieve their goal of a college education? Are you looking for an opportunity to start or continue a career in higher education that provides a hybrid work schedule and a comprehensive benefits package with employee tuition assistance?

If so, apply now to join our team!

The Information Services Specialist I accepts, prioritizes, identifies, verifies, images, and indexes, in a timely and accurate manner, all student documents received for all Enrollment Management Unit departments, applying University Admission, Financial Aid, and Records guidelines and policies.

Minimum Education and Experience

High school diploma and three (3) years of work experience or an equivalent combination of education or experience.

Preferred Education and Experience

Associate's degree and three years of work experience.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

• Accept, sort, prioritize, identify, verify, and batch all prospective and current student documents, such applications, transcripts, international certificates, and student record forms, received for all Enrollment Management Unit departments, including the Offices of Admissions, Financial Aid, and Registrar.
• Process electronic documents in various OnBase workflow queues.
• Image and index all paper documents, ensuring documents are readable in OnBase, by operating scanning equipment and visually confirming that information is accurately scanned.
• Ensure a high level of integrity and ethical behavior in working with confidential information and documents.
• Participate in various training opportunities to remain current and improve knowledge base of various platforms and policies related to document processing.
• Attend required meetings and participate in UT Dallas Enrollment Management events as assigned.

Physical Demands and Working Conditions

• Requires the ability to sit or stand at will for extended periods frequently throughout the workday
• Requires the ability to perform frequent to constant repetitive keyboarding activities to complete work tasks.
• Requires the ability to stoop, bend, lift, and carry items weighing less than one pound and up to 25 pounds occasionally.

Physical Activities Working Conditions Additional Information

This position may require overtime hours during peak periods throughout the year, including evenings, weekends, and holidays.

The successful candidate will possess the following Knowledge, Skills, and Abilities:

• Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information
• High level of accuracy and attention to detail
• Proficiency in Microsoft Office Suite with the ability to learn new software systems quickly
• Ability to prioritize information and to work on multiple tasks at the same time
• Strong communication and active listening skills
• Ability to work in a strong team environment and to receive and follow directions
• Ability to identify and report potential issues and problems proactively

Remote Work Notice

This position is not eligible for fully remote work.

Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex and have the ability to be on campus for work as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal internet, computer, and other standard equipment and supplies may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

What We Can Offer

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including:

• Competitive Salary
• Tuition Benefits
• BCBS PPO Medical Insurance Options - including 100% paid employee medical coverage for full-time employees
• AD&D Insurance
• Dental & Vision Plan Options
• Optional Long and Short-term Disability
• TRS Retirement Plan
• Fertility Benefits
• Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https: https://hr.utdallas.edu/employees/benefits/ for more information.

About Us

UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Let us be your employer of choice! #WHOOSH

Special Instructions Summary Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Other Document
• Veteran Employment Preference - Form DD-214