Highlights
CERTIFICATIONS: Security certifications such as Certified Information Systems Security Professional (CISSP(ISC2)), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Global Information Assurance Certification, GIAC Information Security Officer (GISO), and/or GIAC Security Essentials Certification (GSEC). Work directly with others in the IT department to maintain and proactively monitor core infrastructure components, including products from Cisco, Oracle, MS Windows, and servers running versions of Linux/Unix operating systems.
Numbers & Facts
| Location | Austin, TX |
| Industry | Other/Not Classified |
| Company Size | 10,000 employees or more |
| Website | http://www.ttecjobs.com |
Description
Director, Information Security
The successful candidate for this position will be a highly motivated, proven self-starter with a thorough understanding of the diverse aspects of information security. The Director of IT Security is responsible for the following:
- Comprehend and enforce applicable laws, regulations and compliance relating to IT security and privacy, working closely with the Legal
- Design and implementation of security policy and procedures
- Work directly with others in the IT department to maintain and proactively monitor core infrastructure components, including products from Cisco, Oracle, MS Windows, and servers running versions of Linux/Unix operating systems
- Lead security assessments of systems, applications and networks in a complex IT environment
- Make relevant recommendations for products and procedures to maintain and improve IT security
- Lead security incident response
- Work in the evaluation of current and future applications and network devices
- Handling sensitive, confidential data
- Act as liaison with entire company to promote, educate, and ensure compliance of IT security
Requirements:
- Three years professional experience designing, implementing and managing enterprise IT security
- Thorough understanding of IT security and privacy laws, regulations and compliance, including forensics, SOX, PCI and HIPAA. SAS70, eDiscovery or COBIT/ISO experience highly desirable.
- Perform or work with others to execute security assessments of technical environments
- Ability to communicate effectively, both in writing and speech, as well as being able to prepare and present IT related material to a wide variety of audiences, including non-technical executives and management and on occasion, to large groups
- Successful project management experience
- Understanding of concepts relating to Identity Management
- Ability to coordinate incident response with many internal and external organizations including IT, legal, internal audit, operations, executive management and local and federal authorities as needed
- Experience developing, reviewing, administering, and implementing security policies
- B.A. or B.S required, advanced degree preferred
- Experience within the outsourced (BPO) Contact Center Experience would be ideal
CERTIFICATIONS: Security certifications such as Certified Information Systems Security Professional (CISSP(ISC2)), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Global Information Assurance Certification, GIAC Information Security Officer (GISO), and/or GIAC Security Essentials Certification (GSEC).
Benefits
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Game Rooms, Life Insurance, Merchandise Discounts, On Site Cafeteria
About Company
We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.