Information Records Management Specialist

Lancesoft

Knoxville, TN

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JOB DETAILS

SALARY

$25

SKILLS

Analysis Skills, Computer Hardware, Computer Software, Customer Service Systems, Customer Support/Service, Document Control, Documentation, Equipment Maintenance/Repair, Information Technology & Information Systems, People Management, Problem Solving Skills, Records Management, Systems Hardware, Technical Training, Transaction Processing/Management

LOCATION

Knoxville, TN

POSTED

3 days ago

Contract Role | Information Records Management Specialist in Knoxville TN
Duration: 14-15 months contract with possible extension
Pay Range: $25 - 31/hour on w2
Job Description

Fully performs both standard and non-standard transactions associated with the Information Management job family. Typical duties may include selecting, applying, and explaining procedures and practices to identify and resolve discrepancies, researching information sources, and documenting and coordinating results.
Analyzes and performs assessments of records and documents submitted by various organizations to ensure compliance with appropriate procedural requirements. Interprets and analyzes customer requests for record and document retrieval to determine location and retrievability.
Identifies and reports system software and hardware problems to the appropriate technical personnel. Views and prints documents and records from various types of micrographics and reproduction equipment. Maintains centralized information centers to support daily work activities.
Identifies discrepancies and resolves problems for document control and records management transactions. Responsible for inputting, maintaining, and retrieving information from manual and automated systems.
Provides guidance and ongoing customer service to field personnel in processing and correcting transactions. Trains end users on information systems capabilities and new applications. May coordinate assigned work activities of the first two job standard levels.
Demonstrates competencies at the Administrative Representative level. Requires advanced knowledge of information systems and equipment for micrographics, reproduction, and computer software and hardware.

Education/Experience:

Two-year Associate Degree in a related field or equivalent experience.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/