Information Clerk

Hanford, CA | Full-Time | Non-Exempt

Salary Range: $20.60 - $21.86 per hour

Join Our Mission

At Kings View, every role contributes to something bigger by improving lives and strengthening communities throughout California.

Position Summary

Reporting to the Office Operations Manager, the Information Clerk provides administrative and reception support for busy mental health programs. This position serves as a welcoming first point of contact for consumers while supporting scheduling, admissions, front-line screening, and accurate documentation.

Key Responsibilities

Answer a multi-line phone system and document calls in the Access Service Journal; schedule, reschedule, and cancel medication and outpatient appointments; greet and assist consumers accessing services; conduct admission interviews; obtain and update financial and insurance information; provide interpreting services as needed; support front-line screening and service scheduling; and provide clerical support for satellite clinics as assigned.

Required Qualifications

High School Diploma or equivalent; two years of clerical office experience; bilingual English/Spanish skills, both verbal and written; and a valid California Class C Driver License. Strong data entry, typing, 10-key, multi-line phone, EHR scanning, and appointment scheduling skills are required.

Preferred Qualifications

Experience working in a healthcare facility, hospital, or physician office is preferred. Successful candidates will demonstrate excellent customer service, time management, organization, attention to detail, and the ability to work effectively in a fast-paced environment.

Why Join Kings View?

Join a mission-driven organization where your customer service, organization, and attention to detail help individuals access important behavioral health services with dignity and compassion.

Benefits

Medical, Dental and Vision Insurance; 403(b) Retirement Plan with Employer Match; 12 Paid Holidays; Paid Time Off; Education Reimbursement; Employee Assistance Program; Quarterly Mental Health Days for eligible employees; Leadership Development Opportunities.

ADA Statement

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Equal Employment Opportunity

Kings View is an Equal Opportunity Employer committed to an inclusive workplace.

Apply Today

Join Kings View and help create a welcoming, responsive experience for individuals and families accessing behavioral health services.