Information and Support Specialist

Position Introduction:

If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.

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Required Education and Experience:

• High School Diploma or GED
• 6 months experience in customer service or at a call center.

Department Preferences:

• Proficiency in use of databases needed to track calls
• Bilingual: English/Spanish