Informatics Analyst

Do you want to join an organization that invests in you as an Informatics Analyst? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Informatics Analyst will join the HIM, Coding, and Abstraction department. This department partners with internal HIM, Coding, and Abstraction stakeholders and external stakeholders, for example and not limited to, Clinical Documentation Improvement (CDI), Regulatory Compliance (REGS), and Clinical, Quality, and Operational Corporate Departments, in the creation and facilitation of business technical and analytics requirements and processes, the execution of those created processes, and ongoing support of operational models. This work will support a variety of technology and analytics platforms and projects across the HIM, Coding & Abstraction portfolio. The Informatics Analyst will collaborate with other resources assigned to project teams, making decisions in support of direct and matrix leadership. The Informatics Analyst is a crucial member in the development lifecycle from discovery to implementation as they work with the project team members to define and clarify requirements, identify and resolve project issues, and ensure the solution meets the intended goals.

What you will do in this role:

Technology Development, Implementation, & Ongoing Support

• Lead requirements development for technology platforms within the HIM, Coding, and Abstraction department including requirements for end-users that use the technology solution, impacted by the technology solution and/or output from the technology solution
• Prior to requirements development for enhancement requests, evaluates requests to ensure critical criteria is met and provide input through governance and prioritization processes
• Able to identify risks and opportunities regarding the design, implementation, and future use of content by end users
• Responsibility includes creating vision and product process flow/road map from inception to delivery/implementation.
• Recommends design solutions using the expansive technology and analytics capabilities within the organization
• Participates in the definition of project success criteria and define metrics to be collected, analyzed and reported
• Participates in user acceptance testing (UAT) events to ensure solution delivered met requirements

Requirements & Deliverables

• Manages the creation of deliverables and communicate/present findings to a large range of stakeholders, including Operations, Development, Testing, Education, and Training teams
• Facilitates requirements elicitation sessions using various techniques with diverse internal and external stakeholders
• Gathers requirements from stakeholders and translates requirements into requirements specifications for IT hand-off
• Documents workflows using workflow design tools (for example, Visio, PowerPoint) that support requirements
• Responsible for ensuring requirements encompass end-user to data storage end point, requiring a broad scope of knowledge from technology to data ecosystem
• Uses data to inform the end-user and overall solution design
• Communicates routinely to Manager on any significant issues, status of projects, barriers and successes
• Navigates between competing priorities, perspectives, and needs from end-users– guides stakeholders towards the best “collective outcome”
• Supports operations team in technology solution education creation

Collaboration

• Responsible for collaborating with teams, communicating with stakeholders, and providing subject matter expertise in a fast-paced environment
• Facilitates effective communication among all team members to ensure comprehensive understanding of needs, expectations, and requirements
• Completes projects in collaboration with HIM, Coding, and Abstraction department team members, IT, and other various roles to evaluate outcomes across enterprise
• Engages stakeholders to resolve issues with data transmission, or to coordinate changes in file layouts or file processing

Technology Maintenance

• Assists with defining reporting needs for technology products and roadmaps
• Assists in administration of HIM Business Intelligence (BI) reporting tools, sites, adhering to content publishing standards set forth by established governance bodies
• Handles and maintains confidential data sources
• Other duties as the need arises.

Qualifications:

• Bachelor's degree in informatics, analytics, business analytics, statistics, computer science or related field required
• 1-3 years of reporting and data analysis experience required
• Advanced Microsoft Office/Excel experience required
• Experience in the healthcare delivery environment (clinical/support) highly preferred
• Experience using workflow management software (i.e. JIRA) a plus
• Experience analyzing healthcare enterprise-sized (very, very large) data sets a plus
• Excellent oral and written communication skills in in individual and group setting

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Informatics Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.