Infor SX.e Business Analyst (On-Premise)

Job Description: Infor SX.e Business Analyst (On-Premise)

Role Overview
We are seeking a hands-on Infor SX.e Business Analyst to manage and optimize our on-premise ERP environment. In this role, you will be the primary functional expert responsible for ensuring our Infor SX.e (Progress-based) system supports our day-to-day distribution, inventory, and financial operations. You will work closely with department heads to refine workflows, manage system integrity, and ensure our on-premise infrastructure meets evolving business needs.

Key Responsibilities

• On-Premise System Administration: Manage the functional configuration of the Infor SX.e environment, including user permissions, warehouse logic, and module setup.
• Workflow Optimization: Analyze existing on-premise processes (Quote-to-Cash, Procure-to-Pay) to identify inefficiencies and implement system-based solutions.
• Requirements & Documentation: Act as the liaison between business users and IT; document functional requirements for custom mods or Progress-based enhancements.
• Data Integrity & Reporting: Maintain database health and generate critical business reports using tools like CyberQuery, Progress Results, or SQL-based reporting.
• Testing & Troubleshooting: Lead functional testing for all system patches, custom code deployments, and third-party integrations (EDI, WMS, or banking interfaces).
• Internal Support: Serve as the Subject Matter Expert (SME) for troubleshooting transaction errors and providing advanced end-user training and SOP documentation.

Required Qualifications

• Experience: 3+ years of direct experience with on-premise Infor SX.e (CHUI or Web UI) within a wholesale distribution or industrial supply environment.
• Technical Knowledge:
  • Deep understanding of core SX.e modules: IC (Inventory Control), OE (Order Entry), PO (Purchase Orders), and AP/AR.
  • Familiarity with the Progress OpenEdge database environment.
• Education: Bachelor's degree in Business, Information Systems, Supply Chain, or equivalent work experience.
• Problem Solving: Strong ability to diagnose "broken " transactions or data discrepancies within a complex legacy environment.

Preferred Qualifications

• Experience managing third-party integrations (e.g., Credit Card processing, EDI, or external WMS) with an on-premise SX.e host.
• Background in Progress 4GL/ABL programming or basic Linux/Unix administration.