Info System Support Specialist - Radio Operations

You will be a member of a team providing support for several State of Maine agencies, including the Department of Public Safety, Inland Fisheries and Wildlife, Department of Marine Resources, Department of Conservation, Corrections, and Department of Transportation, to mention a few. You will be building public safety vehicles, researching new UpFit equipment and tools, working with managing inventory, prepping UpFit build kits, testing radios, etc.

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Office of Information Technology

Radio Operations UpFit

Opening Date: October 26, 2026

Closing Date: November 09, 2026

Grade: 19 / Professional/Technical

Job Class Code: 0928
Salary: $23.84 - $33.04*/Hourly (*Includes 15% recruitment and retention stipend, and eligible for an additional 5% training bonus)
Position Number: 020002000

Position Type: Full-Time

Location: Augusta

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

JOB DESCRIPTION:

The Office of Information Technology's Radio Operations is seeking an Information System Support Specialist I to work primarily in the Installation Facility. Join us in maintaining our high standards in our daily vehicle UPFIT operation. The Radio Services Team supports several State of Maine Agencies with Two-Way radio communications, Design, specification of emergency equipment, and Upfit of the State's Public Safety Vehicles. You will work with a dynamic team of highly talented staff supporting all daily operations. Work may involve frequent communications with multiple agencies, and the ability to collaborate in a team environment is critical to this role.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

• Practice Customer-focus, ensuring that our customers are heard and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors

ABOUT THE JOB DETAILS:

Information System Support Specialist I is responsible for Technical Services in daily radio operations and vehicle UpFit. Work is performed under limited supervision.

WHAT'S IN IT FOR YOU?

You will have an opportunity to participate in all phases of support, design, specification, and building of several State of Maine Public Safety Vehicles. You will be exposed to several platforms and face different challenges daily. This position is in Augusta.

WHAT WILL YOU DO?

You will be a member of a team providing support for several State of Maine agencies, including the Department of Public Safety, Inland Fisheries and Wildlife, Department of Marine Resources, Department of Conservation, Corrections, and Department of Transportation, to mention a few. You will be building public safety vehicles, researching new UpFit equipment and tools, working with managing inventory, prepping UpFit build kits, testing radios, etc.

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:

• Knowledge and ability to perform vehicle UpFit tasks such as installing emergency light packages, RF Radios, cell phone boosters, Centcom Configerations, etc.
• Knowledge of Automotive electronics is required as well as the ability to disassemble a vehicle for installation purposes.

MINIMUM QUALIFICATIONS:

A high school diploma or general equivalency AND demonstrated experience in end user IT support.

Preference will be given to those with:

• Experience designing and building Public Safety Vehicles and supporting LMR Trunked Network systems. Experience with the State Agency vehicles we work with, two-way communications systems, and test equipment will also be considered.
  

APPLICATION INSTRUCTIONS:

Please submit a cover letter along with a current resume and three (3) professional references.

In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a