Industrial National Account Manager

Title: Industrial National Account Manager

FLSA Status: Exempt

Reports to: Industrial Channel Sales Director

Supervises: None

Travel: Up to 60%

Department: Sales

Summary

This role is responsible for establishing, fostering, and growing partnerships with national and top regional manufacturers. An experienced National Industrial Account Manager will drive positive revenue, volume growth, and innovation through solution selling to large existing customers while also penetrating new accounts. This candidate will have culinary and technical aptitude as it relates to food and food manufacturing. These skills will be critical in discovering customer's needs and creating custom solutions to fulfill them.

Responsibilities

• Profitably grow via exceptional Customer Experience in existing assigned accounts: Build long term loyal relationships with assigned customer base across functions. Grow volume, profit, and customer service KPIs by partnering with the customer, understanding their needs to drive competitive differentiation and innovation, developing and fostering multi-functional/level relationship and representing the voice of the customer at Woodland Gourmet.
• Develop Complex Accounts: Present creative solutions and drive innovation with complex accounts navigating through various departments including culinary, R&D, purchasing and operations.
• Lead "The Customer Team" internally: Take a leadership role directing the cross-functional team of purchasing, finance, QA, culinary and manufacturing to achieve goals as related to customer solutions and satisfaction. Foster internal team relationships with the equivalent functions at the customer. Work to move customers from transactional to collaborative partner status.
• Strategy & Planning: Develop and execute annual business plans for strategic & growth accounts. Align with customers to forecast demand effectively and accurately, including leveraging SIOP processes and CRM platforms. Build, retain, and expand relationships and drive innovation with decision makers in key departments.
• Leverage Marketing and Insight tools: Work with corporate marketing and approved agencies to build a robust knowledge base of industry. Develop sales and capability decks for assigned customers.
• Champion Innovation: Work with the customer and internal teams (marketing, R&D, Culinary, etc) to understand market trends, understand customer needs / gaps to develop innovative, custom solutions offering sustainable competitive advantages with strategic & growth accounts.

Education & Experience

• Bachelors Degree - Food science degree a plus (not required)
• 5+ years experience in food ingredients or related field. Demonstrated solution selling success across multi-level departments in the industrial food processing channel.

Knowledge & Skills Requirements

• Proven track record of success in driving profitable top and bottom-line growth
• Self-starter, detail oriented, excels managing complex projects
• Advanced industry knowledge of the Industrial channel. Ability to collaborate and communicate with multiple departments to bring successful outcomes for the customer. Existing account relationships a plus.
• Experience in developing customer relationships, developing, and executing sales and pricing strategies, RFPs/bids/proposals, and driving innovation. Build, retain and expand relationships with decision makers.
• Strong negotiation skills, financial and analytical acumen.
• Execute detailed business plans for growth accounts. Drive projects and opportunities the pipeline, while managing quarterly forecasts and sales agreements.
• Excellent communication, interpersonal, organizational, and planning skills
• Proficiency in Microsoft Office Suite of programs, with ability to adapt to and learn new applications

Physical Environment

• Work from home designation
• Travel up to 60%
• Must be near a major airport
• Access to a reliable broadband internet connection (25Mbps speed preferred for best VPN connection) and a private home workspace

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Woodland Gourmet hires exceptional people to perform a wide variety of important functions that contribute to the success of our organization. We offer a competitive compensation package with benefits. The estimated base salary range for this role is $120,000 to $180,000. This position is eligible for an annual bonus (based on the incentive program terms and conditions) in addition to other benefits. Based on your qualifications, previous experience, and transferable skills, the company will determine, at its discretion, the hourly rate offered and will reflect the market conditions and cost of living for your geographic location.

Our benefits program is designed to support our team in leading healthy, productive, and fulfilling lives. We deeply value the contributions of our team members and are committed to offering a competitive total compensation package. Additionally, we offer medical, prescription drug plans, dental, life insurance, short-term and long-term disability, vision insurance, flexible spending account, health savings account, tuition reimbursement, employee assistance program, voluntary benefits (hospital, critical illness, personal accident, legal & identify theft), 401k with company match, paid family leave, paid holidays and paid time off.

Woodland Gourmet assures equal employment opportunity in all its hiring and employment policies and practices. This includes all aspects of employment, such as recruiting, hiring, promotions, transfers, demotions, layoffs or terminations, compensation, benefits, training, company-sponsored education, social and recreational programs or events, and all other terms, conditions, and privileges of employment. These policies and practices are administered without regard to "legally protected categories" such as: race, color, religion, national origin, age, gender, disability, marital status, veteran status, sexual orientation or sexual orientation, pregnancy status or medical conditions related to childbirth, and/or any other factor protected by law.

Woodland Gourmet is a participant in the federal E-Verify program. As part of the hiring process, we will verify the information provided on your Form I-9 to confirm your eligibility to work in the United States. E-Verify is an Internet-based system that compares information from your Form I-9 to government records to confirm employment eligibility. For more information on E-Verify and your rights, please visit the E-Verify website.