Make your impact from day one
Join our Service team and be the expert clients count on to commission, maintain, and repair commercial laundry systems—delivering work that reflects Alliance Laundry Systems quality standards every time.
Role highlights
- Commissioning and Installation: Set equipment, complete start‑ups, and verify safe, correct operation.
- Service and Repair: Diagnose issues accurately and execute repairs to restore uptime.
- Customer Enablement: Present findings, make recommendations, and train users after installation and testing.
- Preventive Maintenance: Perform routine PM; remove parts for shop repair or order replacements promptly.
- Documentation: Produce accurate job reports summarizing work performed.
- Equipment Work: Disassemble and reassemble machines and subassemblies to support maintenance and repair.
- Parts & Orders: Research components, place orders, and review work orders/invoices to ensure parts arrive on schedule and deadlines are met.
- Fleet & Expenses: Maintain vehicle inventory and submit timely expense documentation.
- Field Coverage: Drive a company vehicle within the territory for on‑site installs, troubleshooting, and emergency/unscheduled calls assigned by the Service Manager.
- Escalation & Improvement: Surface complex issues to the Service Manager and contribute to process and best‑practice improvements.
- Team Support: Take on additional tasks that keep operations running efficiently.
Grow your career with us
Here, your technical range grows fast—electromechanical diagnostics, single‑phase power systems, and customer‑facing communication. You’ll collaborate with teammates who share knowledge generously and expect the same in return.
Qualifications
Education & experience
- High school diploma or equivalent (required).
- 3+ years repairing commercial, military, industrial, or manufacturing equipment (preferred). Equivalent education/training/experience considered.
- Knowledge of single‑phase electric power equipment (required).
- Experience supporting customers through phone/email and ticketing dispatch systems (preferred).
- Proficiency with MS Outlook, Word, and Excel (preferred).
Core competencies
- Mechanical and electrical troubleshooting prowess; ability to interpret electrical/mechanical drawings.
- Organization and attention to detail; capable of self‑prioritizing multiple projects and hitting deadlines.
- Professional communication—written, verbal, and interpersonal—at all organizational levels; positive, enthusiastic presence.
- Resilience amid change and ambiguity.
- Self‑starter mentality with proactive follow‑through and tenacity.
Travel & physical requirements
- Territory‑based travel with some overnight stays.
- Regular sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity.
- Frequently lift, carry, push, and pull up to 50 lbs; assistive devices provided for heavier items.
- Frequent speaking/hearing and hand use; computer work requiring close vision and focus adjustment.
- Valid driver’s license required; company vehicle may be provided.
- Clean Motor Vehicle Record required.
Our culture: DRIVE
- Dedicated — We honor commitments with strong say/do.
- Respectful — We lead with integrity and value diverse viewpoints.
- Innovative — We pursue better ways and champion change.
- Versatile — We adapt quickly and stay agile.
- Engaged — We act like owners, building to real market needs.