Lead the heartbeat of our service operations

Step into a role where steel fabrication meets precision service. As our Industrial Field Service Operations Manager, you’ll own the full lifecycle of service, repairs, and field support—directing technicians, orchestrating workflow, and ensuring a mixed fleet (cranes, trucks, fabrication machinery, and automotive assets) is safe, compliant, and mission-ready. Success blends technical depth, digital savvy, and steady leadership.

A day in this role

• Chart the daily plan: schedule, direct, and mentor service technicians for shop and on-site assignments.
• Keep the fleet inspection-ready: oversee cranes, trucks, fabrication equipment, and field/shop tools for preventative maintenance, repairs, and overall readiness.
• Turn requests into results: review incoming service needs, dispatch work orders, and maintain accurate digital records, logs, and reports.
• Be the go-to troubleshooter: diagnose mechanical, hydraulic, and fabrication-related issues; lend hands-on guidance when needed.
• Partner across disciplines: collaborate with welding, fabrication, and engineering to resolve complex service challenges.
• Communicate clearly: update customers and internal stakeholders on job status, timelines, and approvals.
• Stock what matters: manage inventory of tools, consumables, and parts; coordinate with vendors and assist procurement.
• Champion safety: uphold OSHA standards and best practices for proper equipment operation and procedures.
• Grow the team: train, coach, and elevate service staff in efficiency, technical skill, and safety awareness.

What you’ll bring

• Background in steel fabrication, industrial maintenance, or equipment/fleet management.
• Mechanical know-how across cranes, trucks, fabrication gear, or automotive systems.
• Comfort with technology: manage digital work orders, service logs, and fleet tracking platforms.
• Proven people leadership and the ability to coordinate multiple concurrent service projects.
• Fluency in reading blueprints, fabrication drawings, and technical specs.
• Strong communication, problem-solving, and a customer-first approach.

Core proficiencies we value

• Licenses & Safety: Valid Driver’s License; OSHA 10-Hour Certification (OSHA 10); Lockout/Tagout (LOTO); DOT & Equipment Inspection Compliance; Workplace Safety & EHS Management.
• Mechanical Systems: Heavy Equipment Repair; Engine Repair; Motor Replacement/Repair/Maintenance; Engine Performance & Drivability; Advanced Engine Performance; Diesel Engine Systems; Diesel & Heavy Equipment Systems; Brakes; Brake & Suspension Systems; Suspension and Steering; Oil Changes; Tire Service.
• Electrical & Controls: Electrical Schematic Reading; Electrical Schematics; Industrial Electrical Experience; Industrial Electrical Systems; Equipment Installation & Wiring.
• Fabrication & Field Work: Crane Operation; Vehicle & Fleet Welding; Vehicle Body Repair; Mechanical Assembly Skills.
• Operations & Quality: Continuous Improvement; Service mindset; Maintenance and Repair Skills; Scheduling Experience; Shipping/Receiving; Shop Math Skills; ISO 9001 Certification Experience; Experience in a Manufacturing Environment; Blueprint Reading; Basic Computer Skills; Microsoft Excel.

Tools and equipment you’ll work around

• Diesel Engine
• Flatbed Truck / Pickup Truck
• Overhead Crane
• Measurement Gauges
• Forklifts