Industrial Controls Field Service Specialist (Water/Wastewater)
Location: North Kansas City, MO
Employment Type: Full-Time
Compensation: $30.00–$40.00/hour
A Day in the Field
Morning: You scan the day’s work orders, load parts, and head to a municipal lift station. A VFD is throwing intermittent faults—you isolate the issue, verify wiring, and bring the pump train back online.
Midday: A plant calls about a drifting level transmitter. You calibrate the instrument, validate readings against process conditions, and document findings for the operator.
Afternoon: You retrofit a control panel, land new conductors, commission a specialty pump controller, and verify HMI setpoints. Before you wrap up, you brief the customer and update the team.
Evening (as needed): You’re on-call as an Emergency Field Service Responder—ready to travel and assist outside normal hours when a customer needs immediate support.
Role Overview
Serve, maintain, install, and troubleshoot electrical controls and process instrumentation for water and wastewater systems. You’ll work independently and collaboratively on pump control systems, VFDs, soft starters, specialty controllers, electrical panels, and a broad mix of field instruments.
Key Responsibilities
- Service and maintain electrical controls typical to water/wastewater facilities.
- Install, start up, calibrate, and troubleshoot flow, pressure, level, temperature, and analytical instruments.
- Perform startup, troubleshooting, retrofits, repairs, and maintenance on pump control systems: across-the-line starters, soft starters, VFDs, and specialty pump controllers.
- Execute electrical wiring, conduit runs, control panel setup, and service entrance work.
- Support planning, installation, repair, and troubleshooting of new or modified electrical systems.
- Diagnose issues and deliver timely, professional field service to customers.
- Respond to emergencies, including travel and work outside normal business hours.
- Maintain clear communication with customers, teammates, and leadership on status and needs.
- Adhere to all company, customer, and applicable safety procedures.
Qualifications
- High school diploma or GED (required); technical/vocational education in mechanics, electronics, or electrical systems (highly preferred).
- Proven skill in troubleshooting electrical control systems.
- Background with process instrumentation, pump controls, VFDs, soft starters, or related electrical equipment (preferred).
- Willingness to work overtime, respond to emergency service needs, and travel as required.
- Strong communication, organization, and customer-service abilities.
- Proactive, dependable, and adaptable in fast-paced settings.
- Basic proficiency with Gmail, Microsoft Word, and Microsoft Excel.
- Effective working independently and within a team.
- Ability to safely lift, carry, and maneuver tools, parts, and materials for the role.
Proficiencies
- PLC troubleshooting
- Reading electrical schematics
- Electrical installation
- Troubleshooting industrial automation equipment
- Industrial electrical experience
- Field service readiness
- Industrial electrical systems
Tools & Technologies
- Variable Frequency Drives (VFD)
- Programmable Logic Controllers (Allen-Bradley, Siemens, Schneider Electric)
- HMI interfaces
- Electrical test equipment and related tools
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