Independently Licensed Clinical Coordinator - 27th Ave Health Center (8699)

Terros Health is pleased to share an exciting and challenging opportunity for an Independently Licensed Clinical Coordinator at our 27th Ave clinic in Phoenix, AZ. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children's services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

Seeking an Independently Licensed Clinical Coordinator to lead our interdisciplinary clinical team working with the Children's Department 27th Ave clinic.

Location: 3864 N 27th Ave, Phoenix, AZ 85017

Schedule: Full-Time, Employed

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, including 401K

The Children's Licensed Clinical Coordinator position oversees the clinical quality and care of patients served within the Children's Outpatient and Café programming. This position is responsible for the hiring, training and mentoring of Children's Case Managers and Peer Support Specialists on the team. Oversee the areas of clinical services and activities including performance review, patient relations, patient's safety, regulatory compliance, and service excellence. The Licensed Clinical Coordinator provides clinical and administrative supervision, clinical oversight, training and mentoring for unlicensed workforce members. The position supervises clinical activities ensuring clinical programming supports Terros Health's whole person whole health philosophy, the CFT model, and is in accordance with state and federal regulations and meets licensure/accreditation standards. Collaborates with internal and external service providers, including medical providers, to assure care support for patient needs. Works in alignment with the Children's Clinical Manager and under the direct supervision of the Children's Director

Duties:

• Demonstrates Terros Health's core values, structure, and culture to employees and instills the greater vision of the company on others.
• Incorporates ethical standards and practices as the basis of all interactions with teams, individuals, and patients.
• Serves as a subject matter expert (SME) regarding evidence-based practices applicable to the provision of Children's case management and peer support services.
• Interviews, hires, and trains employees to ensure department objectives are met with low turnover and high retention rates.
• Effectively manages and plans department workflow and staffing to meet deliverables and achieve critical business results.
• Manages staff performance through effective, regular and timely feedback, including regular one-on-one meetings and timely completion of performance reviews, holding employees accountable for meeting deliverables and following company policies and procedures.
• Monitors and evaluates assigned staff members through clinical oversight and chart reviews; uses data and analytics to ensure excellence in care.
• Monitors staff productivity to ensure metric is met by all direct reports according to Policy 5301 Productivity and Metrics Requirements.
• Monitors daily operations to ensure the needs of patients are being met and that services are delivered as outlined in each patient's assessment and CFT/Individual Service Plan.

Benefits & Wellness:

• Multiple medical plans - including a no premium plan for employees and their families

• Multiple dental plans - including orthodontia

• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

• 4 Weeks of paid time off in the first year

• Wellness program

• Child Care Support Program

• Pet Insurance

• Group life and disability insurance

• Employee Assistance Program for the Whole Family

• Personal and family mental and physical health access

• Professional growth & development - including scholarships, clinical supervision, and CEUs

• Employee perks and discounts

• Gym memberships

• Tuition at GCU and University of Phoenix

• Car rentals

• Bilingual pay differential

• 3+ years' experience or equivalent combination of experience and education in children's system of care

• Master's degree in behavioral health or related field

• Licensed at the independent level in accordance with ARS Chapter 33, Article 1, under the Arizona Board of Behavioral Health Examiners.

• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.

• Strong clinical skills, including crisis de-escalation preferred.

• Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions.

• Thorough understanding of clinical documentation requirements and procedures.

• DSM-V competency.

• Microsoft products, including Word, Excel, PowerPoint, Outlook

• Electronic health record, NextGen preferred

• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

• Must have valid Arizona driver's license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health's driving policy

• Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.