Location: Colorado Springs, CO (Multi-Site / On-Site)
Type: Independent Contractor (1099)
Schedule: 5 days a week
Compensation: $25.00 per hour (dependent on experience and certifications)
About Inspiroz
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school-focused technology strategy and support. Inspired by our core values——we excel in serving our partners and adapting to their ever-changing technology needs.
We are seeking a driven, detail-oriented Independent Contractor to provide on-site IT support across our portfolio of charter schools in the Colorado Springs area. If you are a self-motivated IT professional looking for a flexible, impactful contract opportunity, we want to partner with you!
Scope of Work & Responsibilities
As an independent STS, you will provide critical on-site technology support and issue resolution across multiple school campuses in Colorado Springs.
Technical Support & Problem Resolution
- On-Site Troubleshooting: Lead the resolution of technical issues requiring an on-site presence, including hardware diagnostics and root-cause analysis.
- Deployments & Maintenance: Manage the on-site installation, repair, and maintenance for workstations, network equipment, and peripheral devices.
- Project Support: Assist with technology deployment projects on an as-needed basis.
- Remote Team Collaboration: Act as the local on-site liaison for our remote IT support team. Coordinate clearly to facilitate remote troubleshooting and document resolutions.
Customer Support & Service
- Client Relations: Act as a professional face of Inspiroz on the ground, communicating updates, challenges, and solutions to school administration in a clear and timely manner.
- Goal Alignment: Assist school staff in ensuring technology solutions align with their day-to-day educational goals.
- Professional Communication: Maintain professional, accurate, and prompt communication (responding to active issues within a standard two-hour window during the school day).
Ticket & Deliverable Tracking
- Documentation: Diligently track service time and deliverables using ConnectWise Manage.
- Ticket Management: Update ticket statuses with clear, concise notes to ensure seamless collaboration with the remote service desk.
- Preparation: Review assigned tickets ahead of scheduled school visits to ensure you are fully prepared with necessary tools or parts.
Contractor Requirements & Qualifications
Technical Knowledge:
- Windows and Mac Systems
- Active Directory management
- Networking equipment and basic routing/switching concepts
- Hands-on hardware repairs and installations
Skills & Abilities:
- Mobility: Must have reliable transportation to travel between multiple school locations within the Colorado Springs area.
- Autonomy: Strong ability to self-motivate, work independently on-site, and manage your own schedule effectively.
- Communication: Excellent customer service, verbal, and written communication skills.
- Adaptability: Flexibility to handle changing priorities across different school environments.
Requirements
Possess a valid driving license to drive between locations
Clear BGV (background verification check for school clearances) prior to starting the contract
Ability to commit to a minimum 3 months to cover current client and will be extended to cover other clients in the area post 3 months .