Incident Management & Prevention Analyst
Location: Universal City, CA | Duration: 6+ Months
Role Summary:
Support fraud prevention and identity verification by conducting video-based identity verification, reviewing evidence/documents, identifying potential incidents, and partnering with AP, AR, Cybersecurity, and other teams. Support reporting, data analysis, and process improvement.
Key Responsibilities:
- Conduct video identity verification calls and validate supporting documentation.
- Investigate potential fraud/incidents, gather evidence, and document findings.
- Follow and improve identity verification processes and procedures.
- Maintain data and reporting using Power BI, Excel, and analytics tools.
- Collaborate with Accounts Payable, Accounts Receivable, Cybersecurity, and cross-functional teams.
- Identify process gaps and support automation/fraud detection improvements.
- Manage multiple priorities in a fast-paced environment.
Required Qualifications:
- Bachelor’s degree in Accounting, Finance, Cybersecurity, Data Science, or related field/equivalent experience.
- 2–4 years of fraud prevention, identity verification, or related experience.
- Video-based identity verification experience preferred.
- Strong analytical, investigative, documentation, and communication skills.
- Experience with Power BI and Excel.
- Ability to gather evidence, identify issues, and independently manage priorities.
Preferred:
- Fraud detection/automation tools experience.
- Fluent in Spanish, Italian, German, or French.
- CFE, CFCS, or CFF certification.