In-Home Furniture Repair Technician

RH

  • Boston, MA
  • 30+ days ago

    Highlights

    Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

    Numbers & Facts

    LocationBoston, MA

    Description

    As the In-Home Furniture Repair Technician, you will repair products in RH's broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

    YOUR RESPONSIBILITIES

    • Live Our Vision, Values and Beliefs every day
    • Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
    • Maintain a clean, neat, and orderly work area
    • Promote a safe working environment
    • Provide quality assurance and quality control feedback
    • Exhibit flexibility and adaptability to changing job requirements

    OUR REQUIREMENTS

    • Sense of teamwork, ownership, urgency, and attention to detail in your work
    • Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
    • Outstanding communication & problem-solving skills to provide first-class customer service
    • Ability to work in a fast-paced challenging environment
    • Ability to visit clients in assigned geographic territory
    • Must pass a background check, drug screen and MVR

    PHYSICAL REQUIREMENTS

    • Ability to lift and mobilize items from at least 75 lbs.

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