State of Indiana
Title/Role: IN-DCS-Social Security Specialist (804196)
Req. Status: Open
No. of Openings: 1
Start Date: 07/06/2026
End Date: 06/30/2027
No New Submittals After: 06/12/2026
Max Submittals by Vendor: 1
Work Arrangement: Onsite
Worksite Address: IGCS 402 W Washington St., Room W364 MS48 Indianapolis, IN 46204
CAI Contract Manager (CAI Use Only): Anna Zelko
Workflow Process Designation (CAI Use Only): CWP
Agency Interview Type: In person only
Short Description:
Works as professional staff within the Department of Child Services Central Eligibility Unit performing multiple Social Security Unit tasks
Complete Description:
The essential functions of this role are as follows:
It may require interaction with Family Case Managers, supervisors, and Local Office Directors to request and clarify information when making determinations.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
· Submit SSI applications
· - Submit CDR applications
· - Submit Recon applications
· - Data entry on social security forms
· - Complete social security accounting reports
· - Scan social security mail
· - Customer service calls to SSA and DDB to relay basic placement information
· - Email template SSI referral requests to FCMs, and forward received referrals to supervisor
· - Manage SSI referral follow ups, sending emails for unreceived requests
· - Mail school and medical records requests for hearings
· - Manage follow-ups for hearings records requests
· - Submit SSN email requests to SSA
· - Post-refund case research for additional benefit checks received in error
· - Respond in writing to SSA address and check notices
· - Monthly check audits to look for SSA payment coding errors
· - Mail outgoing social security correspondence
· - Social security overpayment notice review for accuracy
Skill Required / Desired Amount of Experience
High school Diploma Required
Prior experience in a position with strong data entry skills. Required 4 Years
Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel Required 4 Years
Effective written and verbal communication skills. Required
Attention to detail and proofreading skills. Required
Organizational skills with the ability to prioritize tasks effectively and multitask Required
Previous experience in a position that demanded a high level of confidentiality. Highly desired
Working knowledge of MaGIK and/or KidTracks Desired
Knowledge of federal and state regulations related to child services and adoption eligibility. Desired
Prior experience with accounting and auditing. Desired
Prior experience with the social security program. Desired
Prior experience with benefits coordination. Desired