Import Supervisor

As a global client-centered logistics operator, Noatum Logistics provides integrated value-added solutions for the supply chain of all our clients. With a vast network of offices in 27 different countries, Noatum Logistics has onsite experts to develop and execute logistics solutions tailored to meet our clients needs.

Renowned for its excellent service and specialized staff, the company has positioned itself as an industry leader, offering solutions to meet the needs of clients across various sectors. Our services include Air Freight, Ocean Freight, Road & Rail Freight, Customs Brokerage, Warehousing & Distribution, and Value Supply Chain services. The solutions offered are Integrated Supply Chain Solutions, 3PL for eCommerce business (eSolutions), Reefer/Cold Chain Logistics, and Project Cargo.

Noatum Logistics responds to different industry needs with in-depth knowledge and experience in defined industries, including Fashion & Retail, Industrial & Construction, High Tech & Consumer Electronics, Automotive, Food & Consumer Goods, Mining, Energy and Oil & Gas, Defense & Aerospace, and Pharma & Healthcare.

About the Role:

We are looking for a Import Supervisor to join our dynamic team at Noatum Logistics. In this role, the Import Supervisor oversees daily import operations to ensure efficient, compliant, and cost effective transportation services. This role develops a strong understanding of client requirements, ensures regulatory compliance, manages team performance, and supports operational excellence and continuous improvement.

Key Responsibilities:

• Supervise import transportation and logistics operations, ensuring service quality, cost control, and compliance with all applicable regulations.
• Lead, mentor, and develop direct reports; conduct performance reviews and support ongoing training and development.
• Maintain appropriate staffing levels, including interviewing and hiring as needed.
• Coordinate team meetings and communicate company objectives, operational updates, and client information.
• Manage and support assigned key accounts, ensuring service expectations and financial objectives are met.
• Monitor key performance indicators, client margins, and service quality; implement corrective actions where necessary.
• Determine carrier and service strategies to optimize cost, margin, and operational reliability.
• Develop, document, and implement standard operating procedures to support consistent service delivery and best practices.
• Ensure all required transportation and customs documentation is complete, accurate, and released in a timely manner.
• Oversee accurate billing, cost control, and profitability in accordance with approved pricing.
• Prepare management reports and operational metrics as requested.
• Negotiate carrier rates and submit for approval as required.
• Build and maintain strong relationships with vendors, carriers, agents, and internal stakeholders.
• Support continuous improvement initiatives and participate in Quarterly Business Reviews.

What We Are Looking For:

• 5-10 years of operational experience in international transportation, preferably with a global logistics provider
• Bachelors degree in business, transportation, logistics, or equivalent combination of education and experience
• Strong verbal, written, interpersonal, and customer service skills
• Proven ability to establish, follow, and lead import and supply chain processes
• Proficiency in Microsoft Excel and Word
• CargoWise experience
• Foreign Trade Zone (FTZ) experience, including Customs Bonds CF7512 processing and administration
• Certified Customs Specialist certification
• Working knowledge of U.S. and international trade laws and regulations related to import and export operations

Physical Requirements:

• Noatum is committed to the full inclusion of all qualified individuals. As part of this commitment, Noatum will ensure that persons with disabilities are provided reasonable accommodations.
• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting while working at a computer and occasional fast-paced operations and events.
• The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Ability to communicate orally with customers, vendors, management, and co-workers. Regular use of the telephone, virtual meetings, and e-mail for communication. Hearing, vision, and speaking within normal ranges are essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
• Good manual dexterity for the use of common office equipment such as computers, calculators, and copiers.
• While performing the duties of this job, the employee is regularly required to sit, handle, use hands to grasp, or feel and operate a computer keyboard, mouse, and telephone keypad.

What We Offer:

• Permanent Contract - Enjoy stability and long-term career opportunities.
• Flexible Benefits Plan - Choose what suits you best: Health, Dental, Vision, 401K Plan with company match.
• Celebrate Your Birthday - Take a day off to make your special day even better.
• 11 paid Holidays and 5 floating holidays.
• Flexible work schedules.
• Professional Growth - Access continuous learning and development opportunities to boost your career.
• Collaborative & International Environment - Work with diverse teams and be part of a global network.
• Corporate University - Benefit from ongoing training programs designed to keep you ahead.

At Noatum Logistics, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize peoples talents in all their diversity while eliminating any form of discrimination.

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