Import Specialist
Janel Group is seeking an Import Specialist to join our team! If you’re a high-energy, customer-focused, freight forwarding professional who wants to continue building your customs brokerage and freight-forwarding career with a fast-paced industry leader, we'd love to talk!
This position is in-office based in our Garden City, NY office.
Key Responsibilities: - Prepare Customs entry documentation in compliance with US Customs regulations
- Prepare, negotiate, and finalize quotations for air and ocean freight services
- Analyze client shipping needs to provide the most cost-effective and timely solutions
- Proactively and aggressively resolve customs and transportation issues with a customer-centered focus
- Collaborate with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
- Manage shipments end-to-end, for international ocean, air, and domestic shipments
- Data entry of client shipment detail and update of shipment milestones
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Actively communicate with customers to ensure 100% satisfaction, and demonstratestrong follow-up skills
- File Partner Government Agency (PGA) data sets (FDA, F&W, etc.)
- 3+ years relevant Freight Forwarding, logistics, transportation, and domestic distribution experience,
- CargoWise software experience,
- Microsoft Suite experience, highly preferred
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