Air Cargo, Billing, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Euro, Federal Government, Freight Forwarding, Import/Export, Loaders, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Reporting Skills, Supply Chain, Vision Plan, Writing Skills
Please note that the salary range shown above is a general
guideline only. Salary differentials are based on multiple factors including
(but not limited to), geographic location, education/training, years of
relevant experience/seniority, merit, qualifications, as well as market and
business considerations. Euro-American Air Freight Forwarding Co., Inc.,
considers al/ of these variables when extending an offer of employment.
Position Summary:
The Import/Export Transportation Coordinator regularly and
directly interfaces with clients and carriers to ensure a high level of
performance in the movement of goods through the supply chain, from start to
finish. Essential Duties & Responsibilities:
- Maintain
services toward customer's satisfactions & excellency through good communication &
coordination with customer/carriers & affiliated business
suppliers/partners Issue quotes to clients
- Rate
files in accordance with client rates/quotes
- Finalize
files with billing charges, complete billing invoices Ok vendor invoices for payment
- Complete
additional duties as assigned
Import
- Processing
and handling of both air and ocean import shipments
- Track
and Trace shipments to their final destination.
- Communicating with overseas agents, US
handling agents, ocean carriers, co-loaders, airlines, Container Freight
Stations to ensure smooth coordination.
- Arrange clearance and delivery to customer
facilities
- Take proactive and proper action whenever
needed to avoid delays or problems
- Prepare
reports and/or advising clients of shipment status
Export
Processing and handling of both air and ocean
export shipments including scheduling pickup, booking, 'issuing shipment
documentation, sending pre alerts
- Track
and Trace Shipments to their final destination
- Communicating
with shippers, truck carriers, handling agents, airlines, overseas agents to
ensure smooth coordination.
- Take
necessary steps for regulatory compliance set forth by TSA, Export Customs and
any other federal agencies required.
Requirements
- Industry experience
(Import/export), preferred but not required Exceptional Customer Service skills (verbal
and written)
- Detail
oriented, Self-motivated, Exceptional problem-solving skills
- Communicate effectively with
internal departments, other regional branches and offices, and all external
contacts
- Good
organizational skills and ability to learn and retain information to build core
industry related skills.
- Know
how to use and organize Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet,
Magaya a plus.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance