Import/Export Transportation Coordinator

ImEx Cargo

Peabody, Massachusetts

JOB DETAILS
SKILLS
Air Cargo, Billing, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Euro, Federal Government, Freight Forwarding, Import/Export, Loaders, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Reporting Skills, Supply Chain, Vision Plan, Writing Skills
LOCATION
Peabody, Massachusetts
POSTED
30+ days ago

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Euro-American Air Freight Forwarding Co., Inc., considers al/ of these variables when extending an offer of employment.

Position Summary:

The Import/Export Transportation Coordinator regularly and directly interfaces with clients and carriers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish. Essential Duties & Responsibilities:

  • Maintain services toward customer's satisfactions & excellency through good communication & coordination with customer/carriers & affiliated business suppliers/partners Issue quotes to clients
  • Rate files in accordance with client rates/quotes
  •  Finalize files with billing charges, complete billing invoices Ok vendor invoices for payment
  • Complete additional duties as assigned

Import

  • Processing and handling of both air and ocean import shipments
  • Track and Trace shipments to their final destination.
  • Communicating with overseas agents, US handling agents, ocean carriers, co-loaders, airlines, Container Freight Stations to ensure smooth coordination.
  • Arrange clearance and delivery to customer facilities
  • Take proactive and proper action whenever needed to avoid delays or problems
  • Prepare reports and/or advising clients of shipment status

Export

 Processing and handling of both air and ocean export shipments including scheduling pickup, booking, 'issuing shipment documentation, sending pre alerts

  • Track and Trace Shipments to their final destination
  • Communicating with shippers, truck carriers, handling agents, airlines, overseas agents to ensure smooth coordination.
  • Take necessary steps for regulatory compliance set forth by TSA, Export Customs and any other federal agencies required.



Requirements

  • Industry experience (Import/export), preferred but not required  Exceptional Customer Service skills (verbal and written)
  • Detail oriented, Self-motivated, Exceptional problem-solving skills
  • Communicate effectively with internal departments, other regional branches and offices, and all external contacts
  • Good organizational skills and ability to learn and retain information to build core industry related skills.
  • Know how to use and organize Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, Magaya a plus.



Benefits

  • 401(k)
  • Dental insurance
  • Health insurance 
  • Vision insurance


About the Company

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ImEx Cargo