Import Coordinator

Janel Group

  • Schaumburg, Illinois
  • 14 days ago

    Highlights

    If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk! Coordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations.

    Numbers & Facts

    LocationSchaumburg, Illinois
    Websitehttps://www.janelgroup.com

    Description

    Import Coordinator 

    Janel Group is seeking an Import Coordinator to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

    Primary Responsibilities

    • Coordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations
    • Track shipments from departure through final delivery and maintainaccurate records in the internal systems
    • Proactively resolve logistics and transportation issues with a strong customer-focused approach
    • Communicate shipment status, updates, delays, and ETAs to customers to ensure full visibility and satisfaction
    • Create and monitor exception reports in a timely and consistent manner
    • Collect required documentation, verify charges, and support billing accuracy
    • Ensure compliance with company procedures and basic import regulations
    • Creating Customs entries 

     

    Qualifications

    • Degree in Logistics or Supply Chain Management, preferred 
    • 2+ years relevant Freight Forwarding, logistics, transportation, or domestic distribution experience, preferred
    • Microsoft Suite experience, preferred
    • Cargowise software experience, preferred

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