Implementation Project Manager

The Implementation Project Manager is responsible for managing new customer implementations assigned to them. They will act as the quarterback of the implementation process and work with leaders and individual contributors from various teams to ensure all action items are completed and all deadlines/deliverables are met. The Implementation Project Manager will be responsible for scheduling and leading all internal implementation meetings for implementations and driving clear communication throughout the implementation process. This position will work closely with external key stakeholders and the following internal teams: Sales, Account Management, Supply Chain, Installation, Field Services, Plant Operations, Clinical Education, and any other teams involved in the implementation process.

What you will do

• Manage all aspects of implementations at new customer locations
• Lead internal implementation calls for assigned implementation projects
• Follow up with internal stakeholders to ensure deadlines and deliveries are met
• Work with the customers and internal stakeholders to resolve any issues and ensure timely implementation
• Monitor the progress of implementations projects assigned and identify any potential delays or issues that may arise
• Work with Installation Director to schedule upcoming installations and resources needed
• Work closely with the Supply Chain team to ensure that product is ordered and delivered on time
• Manage all internal communication for assigned implementation projects.
• Provide clear and concise communication and updates to all key internal stakeholders
• Delegate tasks to Implementation Coordinators as needed
• Identify areas of improvement and recommend enhancements to implementation process
• Other duties as assigned

What we are looking for

• Bachelor's degree required

• Strong organizational and project management skills

• Excellent communication and interpersonal skills

• Attention to detail and ability to prioritize tasks

• High level of personal ownership and ability to lead and influence non-direct reports

• Ability to work well under pressure and meet deadlines

• Ability to work independently and make decisions with limited data

• Ability to adapt to changing situations as new information and updates become available

• Advanced Microsoft Excel skills

• Position can be performed remotely, but is expected to keep Central or Eastern business hours

Why work for us

• Job Stability- As an essential service to healthcare, Daniels Health is non-seasonal and recession-proof
• Comprehensive Benefits- Medical, Dental, and Vision Insurance effective on Day One; Paid Short-Term Disability; Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance
• 401K Matching Plan- 50% employer match on up to 6% contribution (up to 3% employer contribution) with a 5-year vesting schedule and no waiting period on the match
• Permanent Position- Full-time, 40 hours per week with long-term career potential
• Mission-Driven Work- Be part of a company that's making healthcare safer and more sustainable through innovative waste management solutions
• Growth & Development- Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization

$75,343 - $90,127 a year

If you're looking for a stable, mission-driven role where your leadership makes a real impact, we'd love to hear from you. At Daniels Health, you'll be part of a team that values safety, innovation, and people. Apply today and take the next step in your career with a company that's transforming healthcare waste management for good.

Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.