Join Our Team as a Digital Transformation Specialist!
We are seeking a dynamic and skilled professional to join our team in Schenectady, NY, a vibrant city known for its rich history and thriving industrial sector. As part of our digital transformation journey, you will play a pivotal role in revolutionizing our manufacturing processes and driving technological advancements in our facility.
As the Digital Transformation & SmartShop Deployment Specialist, you will be instrumental in accelerating the digital transformation of our Schenectady manufacturing facility. You will serve as a primary point of contact for SmartShop-related support, driving user adoption, facilitating training, providing hands-on shop floor support, and leading organizational change as new technologies are introduced across the plant.
- Serve as the primary resource for SmartShop-related questions, troubleshooting, and user support.
- Lead and facilitate training sessions for operators, supervisors, and salaried employees on SmartShop processes and best practices.
- Maintain a strong shop floor presence to support users, identify challenges, and reinforce effective system utilization.
- Support deployment planning, readiness activities, go-live execution, and post-launch stabilization efforts.
- Develop and maintain standard work, training materials, job aids, and user documentation.
- Act as a change agent by promoting adoption, addressing resistance, and helping teams successfully transition to new ways of working.
- Coach employees and leaders on digital tools, process changes, and best practices to ensure long-term sustainability.
- Gather user feedback and drive continuous improvement initiatives to enhance platform effectiveness and user experience.
- Partner with Operations, Engineering, Quality, Maintenance, and IT teams to support ongoing digital transformation initiatives and future system deployments.
Requirements
- Ability to balance strategic thinking
- Ability to lead digital initiatives and influence cross-functional teams
- Adaptive Communication
- Comfortable working directly with shop floor personnel and building trust through frequent operational engagement
- Creative Problem-Solving
- Familiar with Microsoft Suite
- Education: Bachelors in IT or engineering
Preferences
- Experience with Manufacturing Execution Systems (MES)
- Proven ability to drive change and build stakeholder buy-in
Ready to make an impact? Apply now to join our innovative team in Schenectady, NY, and be a part of our exciting digital transformation journey!
Subject Line: Exciting Opportunity for a Digital Transformation Specialist!
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