Implementation Business Analyst

IDR is seeking a Implementation Business Analyst to join one of our top clients for an opportunity in Nashville, Tennessee. In this role, you will support a large-scale court software implementation by partnering with key stakeholders to gather requirements, document processes, and help ensure solutions align to operational needs. This is a great opportunity to contribute to a high-impact, public-sector technology program and work cross-functionally with implementation and project teams.

Position Overview for the Implementation Business Analyst:

• Partner with court stakeholders and implementation teams to elicit, clarify, and document business requirements
• Map current-state processes and help define future-state workflows within a new court software solution
• Create clear process documentation, procedures, and end-user instructions to support adoption
• Support implementation activities including testing coordination, issue documentation, and follow-up
• Communicate progress, risks, and blockers while helping drive practical problem-solving across teams

Requirements for the Implementation Business Analyst:

• 3–5 years of experience in a Business Analyst (or closely related) role
• Knowledge of court operations and familiarity with technology used in a court environment
• Demonstrated experience with requirements gathering, process mapping, and translating user needs into actionable documentation
• Strong written and verbal communication skills, with the ability to document detailed, repeatable process instructions
• Ability to work independently, manage priorities, and adapt quickly while supporting a complex implementation

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com