Imaging Service Specialist III Hourly Compensation: $45.00- $55.00 DOE Why MultiMedical Systems? Since 1996, MMS has provided healthcare organizations with the highest-level clinical engineering, surgical repair, and medical device acquisition solutions. We offer staffing solutions that are on-demand. Our highly vetted technicians have expertise that adds immediate value. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with MMS. SummaryWe are seeking a skilled and motivated Imaging Service Specialist III to join our team in Clinton, North Carolina. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and repair of advanced biomedical imaging equipment. This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with clinical and technical staff to ensure optimal performance of imaging systems. What you will do: What you will do:- Perform installation, preventive maintenance, calibration, and repair of biomedical imaging equipment including MRI, CT, X-ray, ultrasound, and other diagnostic imaging devices.
- Diagnose and resolve technical issues to minimize equipment downtime and ensure reliable operation.
- Collaborate with clinical staff to understand equipment needs and provide technical support during imaging procedures.
- Maintain accurate service records, documentation, and reports in compliance with regulatory standards.
- Assist in training clinical personnel on proper use and basic troubleshooting of imaging equipment.
- Stay current with technological advancements and participate in ongoing training and certification programs.
- Ensure compliance with safety standards and institutional policies related to biomedical imaging equipment.
- Interpret and follow signal flow on blueprints, schematics and wiring diagrams
- Maintain OEM equipment (for example: Siemens, Philips, GE, Canon, etc.) and record all work performed in Renovo’s CMMS.
- Responsible for preventative maintenance and repairs to any of the following: CT, MRI, X-Ray, C-arms, Fluoroscopy, etc.
- Perform other duties as assigned under the leadership of a Renovo manager or supervisor
Qualifications: - 5+ years of experience Imaging repairs and using with test equipment
- Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
- Leverage electrical and mechanical skills to complete daily tasks
- Interpret and utilize service manuals, schematics, and other applicable service information
- Perform/document planned maintenance and repair of the diagnostic imaging equipment and systems
- Demonstrate good organizational and communication skills
- Interact effectively with company personnel and clinical staff in accordance with Renovo’s operational and personnel policies/procedures
- Exercise problem-solving and troubleshooting skills with all equipment and technology
- Understand all aspects of clinical applications and image quality requirements related to imaging equipment
- Must be authorized to work in the United States
- Must pass background and drug screen,
Education/Special Training: - H.S. Diploma or equivalent required. College Degree or Technical Certification preferred
- CBET, CRES, or OEM training preferred
Required Competencies: - Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
- Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
- Financial Acumen – Considers financial impact of all decisions
- Integrity – Can admit mistakes, is direct and truthful
- Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting – Prioritizes assigned schedules and workload
- Sense of urgency – Possesses and displays a sense of urgency to internal and external customers
- Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
- Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
- Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Safety Requirements: - Abide and follow our Injury & Illness Prevention Program
- On-time completion of safety trainings assignments
Physical Requirements: - Must have near vision, far vision, depth perception, and be able to distinguish colors
- Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors
- Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds
- Must be able to push or pull over 100 pounds frequently (20% of the time)
- Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties
Working Hours: - Full-time schedule Mon-Fri. 40 hours per week. Overtime may be required or permitted with prior approval
- Will need to be available for after-hours service, emergency calls on weekends, part of the on-call schedule
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